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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 13,640 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul Away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal set up the new TV and took the old one away ... solved a trash pick up problem for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took the old one out before they brought the new fridge in and got it out without damaging anything. This is a great service so you don't have to find a way to dispose of the old appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    these people are easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item that needed to be removed looked impossible but these guys wasted no time and yet were careful not to damage my property during the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haul Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to help him with the haul away as he came by himself and the haul away was an older rear projection tv. A bit over priced for the service since I could have made arrangements with my normal trash pick up service to do the same job for no cost to the homeowner. Could not move the tv to the curb by myself however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery! We had two guys come and they knew what they doing! All said and done had 30 minute install and haul away! So much more carefulness vs Home Depot delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have my old chest freezer removed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient and Safe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss, easy safe haul away of old dryer. We could not physically do this, and so worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Good haul

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service, did not damage the wall or railing and it was a tight space. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy they were able to haul away the old end they did a good job bringing in the new stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy my old dishwasher was taken away and I didn't have to worry about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were friendly and quick.. seemed to enjoy their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice experienced guys that came out to bring my new fridge. They knew the new fridge wouldn't fit through the garage door and were so quick to move the old fridge all the way through my living room around the house just to get into the garage. It was there before i even knew it and they still installed a hose for me which was very nice. Great guys. Please give them my regards. Wish i got their names.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job at hauling away my old fridge even the two doors that I had removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy employees were great. They were polite, removed my old fridge without any problems and installed my new one all within 10-15 mins. Now that's what i call service. Answered all my questions politely and they were kind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    haul away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hauled away my old machines with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT SERVICE !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUICK EFFICIENT OF REMOVAL OF OLD APPLIANCE. COURTEOUS DELIVERY PERSONNEL

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy guys came with my new range, installed it properly and took away my old range. Excellent work and worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better to have help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away service for my old refrigerator went great! No complaints on service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hallaway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Hallaway with my purchase of LG High Eff. Front Load Washer. It was a good decision, I didn't have to worry about removing my old washer. My delivery guys removed it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauling away old appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service for not just a dryer but whatever appliances or TV systems. Best Buy has a very good installation team & the gentleman that delivered the dryer & installed, setup & made sure it was properly running. I give them "KUDOS" for all they did. Thank you for hauling away our old dryer!!

    I would recommend this to a friend