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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 13,640 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MAchine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys its great, take way my old machine with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was great and fast. Took my old one and disposed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional! Kept the house clean and damage free.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    no trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old cooktop was hauled away with no mess no fuss and no dings and dents to my walls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that were awesome. Fast and efficient and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality and timing as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product operates as expected, no issues with quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caring delivery people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time, and careful with my walls and furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very careful when removing our old washer and taking it away. They had the right equipment to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    on time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on time. Provided additional help and information to help longevity of the dryer installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv haul away

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend using the haul away service. We had a 65" old projection type television that we replaced. They were able to take it down from the second story on a staircase that went one way had a landing and went the other way with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haulaway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional workers who took time to move furniture so they could take old cumbersome TV out and then replaced furniture back to it's previous position. Very courteous and respectful young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Best Buy hauling and install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked with three separate teams of appliance delivery and installation contractors for Best Buy in the past month and all have been great. The advance notice of when they'll be arriving is very helpful. All of the crews were friendly, helpful, and efficient in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haulaway professionals

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away service is excellent and professional to the Consumers Best buy is on the ball with caring for the people who purchase products to keep u in business! Accolades, Accolades, to your company!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved my old set downstairs and in the garage. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved replacement TV upstairs for me safely and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took it away at least.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least they took the refrigerator away. Although they couldn't reverse the door as requested. And didn't connect the water line to the ice maker. But hey, you can't have everything! At least there isn't an old fridge in the corner of the room. Next to the old range hood that they didn't take or the new range hood in the box. One out of three!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two people took old washer from our basement in few moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to recycle!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy to recycle the old tv - wasn't sure how to do that on our own. The installer explained that many of the parts are reused by manufacturer. Important in today's throw away society.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN WITH THE NEW - OUTWITHTHEOLD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose to have Best Buy haul our old refrigerator away when our new one was installed. All boxes and packing from the new unit we hauled away also. The price was very reasonable, the people that hauled it away cleaned up everything and we were left with our new unit and did not have to deal with getting rid of the old one. I would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly took away the old washer and there were no issues. Great service.

    I would recommend this to a friend