Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 13,640 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away the old fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys hauled away my old fridge. Made sure everything was right for my new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work with install and removal of old dishwasher

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best ever. They were very nice and pleasant. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Haul Away Awesome!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Delivery/Haul Away guys were amazing. We had a 34 year old Maytag which was very heavy, in our basement. The guys did a fantastic job getting it up the stairs and out to their truck, they worked as a team very well. We were amazed at their awesomeness! Five Stars and more for Best Buy Haul Away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pickup and Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little put off at first about the fee for hauling away our old tv, but when added in to the value of the new tv and the free delivery, it was a no brainer. They were fast, efficient, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick service!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service, they are profesional and quick!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Delivery Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super professional, efficient! Extremely patient in removing huge, heavy, old TV

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Haul away.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took away my old dryer. Careful not to bang walls or doors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great service. They professionally take care of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dishwasher delivery

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great! Crew was amazing and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, curious and respectful. Followed cdc guidelines.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good haul away service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took away my old dryer and did not have to lift a finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Efficient Delivery

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on schedule. The driver called and provided the delivery window. The delivered the dryer and hauled away the old unit. Everything was done professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stovetop install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled my old stovetop away. Easy and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE FOR HAULING!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if you need them to haul away old equipment. Equipment is recycled by them. They call you when they are on the way. They act professional when they get to your home and haul away the equipment within minutes with no hassle for you. They take care of this without and mess left behind or damages to your home. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best service! I have purchased 2 dishwashers in the past 2 years and this service has been a huge help to get rid of the old appliances. Very professional teams both times!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away for sure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money. Get it done, and Done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional install!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 man crew. They came on time and were very professional. Had masks on and completed the removal of old appliance and installation of new appliance very quickly. Cleaned up the area and wiped everything down and waited for me to run a quick test of the appliance to make sure all was in order before leaving. Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moyna Wroten

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old freezer replaced and purchased a new one. The delivery guys did a great job. I purchased a TV too, but I'm insure if they will pickup the old one? Can someone contact me to pick it up??

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value added great service. Harman Kardon replacement.

    I would recommend this to a friend