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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 13,640 reviews
  • Rated 5 out of 5 stars

    Haul

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stove removed. The process was great. The service was great. The two guys that were here were very helpful. Explained everything and detailed. I definitely recommend Best Buy always and the third party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merkie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a smooth and easy one for the new Samsung washer.No problem with the haul away of my older washer. They came right on time, were courteous, professional and wore masks that we're supposed to wear. Making my whole experience safe and enjoyable! Thanks Best Buy! I will purchase again in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the professionals remove my washing machine since it is too heavy for me and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took out the old fridge and had it loaded in their truck very quickly. They even removed my door so no damage would come to it and replaced it for me. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. I bought several appliances during the last months. In all, the delivery, installation and customer service has been excellent. I am a very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this service. Our old Samsung was such a piece of junk. Needed to get it out of here. The movers were very careful in our home to not damage anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took away the old and brought in the new. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional service and worried free. good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The politeness and help was above and beyond would not have changed anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys moved the other TV and delivered this one. Was pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were respectful, engaging, prompt and quickly brought dryer in and removed old one. Price paid is worth it to avoid hassle of disposing of it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devase the tech guy was very knowledgeable and professional. He did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service, highly recommended. Makes a difficult process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this Hall away service is great My husband and I are seniors, so it was really awesome that they were able to take the old washer and the old dryer away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CONVENIENT, COMFORTABLE, & REASONABLE.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and comfortable and reasonable in price, to let the professionals handle this work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good service but the price is kind and of ridiculous. If I'm paying several hundred dollars for an appliance, the least you could do is remove my old one. Considering you're gonna scrap.it for more money anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the haul away and the delivery was AMAZING and Quick. All done within 15 minutes of arriving, and they were communicating us when they would arrive and it was in the window.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job of removing the old machine and hauling it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Guys are great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to have them take the old TV. But before the left my driveway they saw on their paperwork that they were supposed to haul off our old TV & they came back to the door to get it. They were very professional, polite & courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A truly handy convenience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad Best Buy offered this haul-away service. For a small fee, they removed the freezer I was replacing (purchased from another store) when they delivered my current one. It was definitely worth it.

    I would recommend this to a friend