Customer Ratings & Reviews

oof. this is an ordeal that is not yet done. the contractors Best Buy hired came out and ripped out my old hood and put in the new one so fast they damaged the cabinet over the new range hood. I am still in discussion with the company and BestBuy insurance about what to do. There were some loose/damaged parts and BestBuy sent people out for the initial install issues and they said it can't be repaired and ordered me a new one. Then unannounced that night a Geek Squad person came out to look at it but since a new one was already ordered he left. Then when the new one arrived it was the same original install people! They actually fixed the parts that were bad from their install so I was finally happy with that, but I am still waiting to see how they reimburse us for the damaged cabinet. Just tell people to take their time because cabinets are not easily repaired.

I recommend to have your old appliances hauled away that way you don’t have them sitting in front of your house or have to worry about how you’re gonna dispose of them. The haulers were great and gave me one less thing to worry about

The installers disconnected and removed my old gas dryer efficiently and carefully. There was no damage to my home. My only suggestion would be to consider having haul away free like most appliance dealers. I was surprised I needed to pay for this.

Having the installers haul away the old junk that was my last refrigerator and washer and dryer and microwave... yeah you cant beat that. Pay the upchatge and get worry free instalation.

Removed old dishwasher with some water coming out of it that they quickly wiped up as they avoided bumping walls or doors. Polite and efficient.

They were careful not to do any damage to our home and were quite efficient!

Professional crew. Easy process. Delivered my washer and hauled away my old one in 15 minutes.

Lonestar Geek Squad has been in this house a lot since we moved in recently and has always done a top quality professional job. Better than expected.

The delivery guys were great. Installed quickly. Nice guys.

The installation was fast, and they hauled away my old unit.

The delivery team not only installed my new dishwasher flawlessly, but they also hauled away my old appliance and made sure it was recycled properly. The process was seamless, quick, and stress-free. I really appreciated the professionalism and care they showed in my home—no mess, no hassle. Team also provided me with a brief description of the product and a quick “first time usage” guidance. Excellent service from start to finish!

Installation and haul away could not have gone better. The installer was so competent professional, proficient and courteous. I would recommend him to my family and friends. They cleaned up, boxed up the parts I needed to return, and hauled away my old dishwasher so efficiently. Great service, thanks to them.

I have always used this service when buying a new appliance and I can say that the team always did a good job of hauling away my old appliances.

The fellas who delivered our new TV, and hauled away our old one, couldn't have been more professional. They called ahead, worked cleanly, quickly, and safely and even made pleasant conversation while we moved between the truck and our apartment building. First rate.

Appreciated the quick removal of our old refrigerator. It was very large & heavy & required taking it down a few steps to get it out of the house. Personnel were capable, organized & well prepared!

Great help no problems did job wonderful would recommend

on time, took care with old appliance, glad I spent the $

My old fridge was taken away without incident. Good riddance and thank you.

Prepare yourselves for the awe-inspiring tale of my recent encounter with the legends of laundry—the Hall Away Heroes. They descended upon my humble abode, ready to liberate me from the shackles of my old washing machine. The excitement was palpable! The Hall Away Heroes, equipped with their trusty van, arrived at my doorstep with a mission: to take away my worn-out washing machine. It was like witnessing a well-orchestrated symphony of efficiency as they effortlessly maneuvered through doorways and hallways. Bravo, Hall Away Heroes, bravo! Now, let's talk about the main event—the washing machine itself. Drumroll, please. The Hall Away Heroes delivered on their promise, whisking away the old behemoth with grace and ease. No heavy lifting for me, no awkward maneuvers—just a seamless and, dare I say, heroic removal. The real magic happened when I gazed upon the sparkling new washing machine, ready to take its place. The Hall Away Heroes not only disposed of the old relic but paved the way for a shiny new era of laundry. It was a washing machine revolution, and I was at the forefront. In a world where laundry appliances can be stubborn and heavy, the Hall Away Heroes emerged as the unsung champions of cleanliness. Their hall away service wasn't just about removing a machine; it was a triumphant march towards laundry liberation. So here's to the Hall Away Heroes, the knights in shining armor of the laundry realm. May your vans be swift, your removals be flawless, and may every washing machine find its way to a new home. Laundry day will never be the same again!

The haul away of my broken microwave was seamless. For the last 14 years I've had Best Buy replace/upgrade all my kitchen appliances. Some more than once during those years. The haul away process is professional and takes the stress off of me.