Customer Ratings & Reviews
- SKU:
- 9410101
Customer reviews
Rating 4.6 out of 5 stars with 13640 reviews
(13,640 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Snuck Away with Broken Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What is there to say really? They took away the old washing machine. They did so in fact with me hardly knowing before they installed the new one. So quiet, fast, and professional. What more do you want?
I would recommend this to a friend Rated 5 out of 5 stars
Excellent delivery service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a call shortly before the expected delivery time giving me an ETA. The delivery team arrived exactly when they said they would. They were friendly, clean and very respectful of me and my home. I appreciate the hard work they put in when delivering my new stove!
I would recommend this to a friendRated 5 out of 5 stars
Delivery Service of refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both very nice and professional. They thoroughly explained everything and were very polite and professional. They were also very careful not to damage anything. They went above and beyond their work. Exceptional Delivery Service with these guys. Thank you!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
NEW WASHER - AWESOME EXPERIENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PROFESSIONAL, FAST, AND SUPER HELPFUL! THIS MADE THE PROCESS AMAZINGLY EASY IN REPLACING MY WASHER. THANK YOU BEST BUY GUYS
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in hauled away my old stove perfect service
I would recommend this to a friend Rated 5 out of 5 stars
Installation/Removal of dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that were sent to do the installation and haul away of our new and old dryer were professional, friendly and efficient. It was a pleasure working with them!
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
$25 to haul away a 275 lb. TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my 20 year old Mitsubishi TV died, I didn’t know how I would get rid of it. It was huge and heavy and in my basement. When shopping for a new TV I saw the haul-away option and wondered if there were size or weight limitations. I used the chat function and they referred me to the Geek Squad. The Geek Squad rep had me make the purchase of the new TV while we were on the phone and she immediately added notes of the size and weight and that two people had to make the delivery. The two delivery guys came prepared and hauled the TV up the basement stairs in 30 seconds. Very happy!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Install Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that delivered and installed our refrigerator was very good. They followed directions before arrival, cleaned up, and worked efficiently. They knew what they were doing and did it well. No problems afterward. Their English was a bit limited, which could be a problem if there was a need to communicate anything important.
I would recommend this to a friend - Pros mentioned:Damage prevention, Overall performance
Rated 5 out of 5 stars
Professional movers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The movers were great. On time, quick, and no damage when moving the new appliance.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Two-Man Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Diego & Carlos from Barritas Services worked smoothly and made the task look easy. Previous team that came claimed they needed 4 man team, but these guys came for my reschedule and tackled the flight of stairs like nothing. Wanted to give folks a big thumbs up for their efforts to make these deliveries possible. They even had 16 more deliveries to make as well. Much appreciated it! They took away the old fridge which was slightly bigger with ease as well. Wanted to give those too a big shout out and thank you Diego & Carlos!
I would recommend this to a friend Rated 5 out of 5 stars
Dryer Haul Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hauling away old, heavy equipment is always such a hassle. When I saw that this service was offered, I thought “why not?” I am so happy that I chose too because everything was handled for me. I didn’t have to take on the additional headache of hauling it away and the professionals spent maybe a half hour in my home.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with the guys that came to install and haul my dryer away as our washroom is on the 2nd floor so they needed to haul both up and down 2 staircases!
I would recommend this to a friendRated 4 out of 5 stars
Good delivery, but pick up was a problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for the "haul away" service and the team delivered the new LG TV as promised, unpacked it and took away the old TV. However, they left the empty box from the new TV in case I wanted to return it within the return window. I asked if they will come back to pick up the empty box once the 30-day period is over and they said yes. So upon calling for the re-pick up of the box, my request was met with considerable confusion, but ultimately was arranged. I also asked about the "My Reward Points" and was told that only applies id I use the Best Buy credit card which I was not aware of. In past, all purchases could accumulate points no matter how it was paid for, but that policy has now changed. Oh well.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great perk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employee who removed my old appliance did a great job and was respectful of my home. It made my experience of getting a new appliance a lot smoother!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service, while a bit expensive for a halls way, was convenient, and the men they sent were knowledgeable and efficient. Would hire again.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
appliance removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They removed it and It worked out great. I would recommend as it is a lot less hassle.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Removal and Efficient Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally proffesional delivery, safe and efficient. Removed old machine for and got something else. Thanks!
I would recommend this to a friend Rated 5 out of 5 stars
Kitchen-Aid Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new refrigerator… it has so many pluses… 3 drawers in the freezer plus stand-up in the door for pizza boxes… 2drawers for the bottom…two doors for the top
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing Service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy it took away my old dishwasher, hooked up my new dishwasher, and did a test run to make sure it was all good. The guys were professional, clean and expedient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled off my old broken washer when they installed my new one. Arrived on time and no hassles.
I would recommend this to a friend
