Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 13,640 reviews
  • Rated 5 out of 5 stars

    Fridge install and haul away.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team for fridge installation and haul-away was very professional, and the whole process was very smooth. The price may be slightly higher than that of local haul-away services, but with the efficiency and convenience, it's money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Hassle Free Delivery Easy tracking. Delivered on time Knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    haul away

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was considering moving the old dryer from the basement out to the street by myself. I am so glad that I used their professional haul away service! The men were very careful and moved the old dryer up from the basement and out to their truck in minutes. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who brought in my fridge were awesome. The actually had to remove my front door and partially disassemble the fridge to get it in. No complaints. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saved me back strain and were very professional

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new GE French Door Counter Depth. Not only did the delivery staff install the new fridge but removed the old fridge. Staff was very careful placing the appliance in place without bumping into walls or doorways but verified that all connections were operational.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that took our two items (before bringing in our new items) were very considerate and careful. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great delivery team.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very careful when removing old washer they had to bring up from basement through family room and living room. Highly recommend this delivery team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job on removing old oven , professional job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and they helped us with every thing. Specially, it was my parent who were 80+ years old and not fluent in english. The team managed everything and we had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer removal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a professional job of removing my old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who delivered and setup our new fridge also hauled away the old one, quickly and without any scratches or damage to the new fridge or the house! They were friendly and got it all done surprisingly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than going to the dump!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same guys that did the delivery and they were polite and respectful! They communicated well and made it an easy transition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to be of good quality and the installation crew was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy agent helped me throught the process to make it smooth. Well communicated and my old tv was picked up without any hassle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job taking my old machine away and installing the new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service for both delivery and haul away!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow who brought our new machine, installed it, and hauled away the old one did a great job on all fronts. Super personable and easy to deal with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to deliver and install my new washer and dryer were professional, respectful, quick, and knowledgeable. Couldn’t have done it without them! They also hauled away my aging dinosaur unit. By the time they left everything looked great and was ready to use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for a smaller sized area

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, called 10 minutes before arriving and confirmed location. Brought old appliance out and then installed new appliance. Awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Delivery.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new appliance and took away the only appliance without issues. Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take it all away i have so much junk to haul for them guys they better have a bigger truck. Next time ill buy 100 units. Greatest workers.

    I would recommend this to a friend