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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 13,640 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. We moved the old washer out to help them out ahead of time. They had our new one in and old loaded in their truck in less than 15 minutes! Well worth the extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of removal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind -- took away our old unit quickly and efficiently without damaging our walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer machine was in my back yard and was hauled away immediately after installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that the Geek Squad takes away your old broken refrigerator when they deliver your new one. I would be up the creek if I had to dispose of it on my own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Haul-Away Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that hauled away my old refrigerator did a good job I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job removing and cleaning up the area before installing the new washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was quick, timely. Kept me notified of their arrival. Friendly. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. It cleans great and spins great. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys did a fantastic job! Nice to not deal with the removing of old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hooray for Haul Away!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO glad I added this to my purchase! The installers hauled away what would have been a messy and difficult trip to the dump. Additionally, I'm hoping that it could be broken down go parts for refurbished appliances. Thanks for offering this service, BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my products. Delivery guy was very professional and respectful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GamecockFan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and efficiently done. Stayed busy the whole time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Got the old one out without any trouble and put the new one in. Was very satisfied with how they did things and very respectful

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great taking my old fridge away! They left no damage when taking it out of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed old fridge quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew removed the old fridge, brought it up a flight of stairs and into their truck, never to be seen again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service to have the old one hauled away! We enjoy it, so we don't have to deal with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy removal of fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proces was simple easy. No problems at all. Friendly and quick service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would definitely recommend the installation service. They had to make two trips because the first time, we discovered that the new wall oven would not fit into the cabinetry. The second time we had arranged , with their help, to have a carpenter on site and he quickly cut a bigger opening in the cabinets. They removed the old oven and installed the new very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They moved my fridge from upstairs to my finished basement. I did have to take off the doors to fit (make sure you measure in advance, which I did, but required me to take the doors off before they got here), but still worth the $25 to not wrangle it with some friends/family.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Easy job for the crew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my old Samsung fridge away without any damage to my kitchen area or flooring. Very excellent work. Would highly recommend this service.

    I would recommend this to a friend