Customer Ratings & Reviews

Either from manufacturer, or shipping department, there was a lot of damage to the bike when I unpacked it. The rack was bent in 3 places (hammered it for installation), the derailer was bent causing the chain to rub against rear tire (bent it outward, now not in right gear), battery pack won't go all the way down, not locking in place, charger gets too hot when charging battery pack. Recommended height, and weight: 5'3" to 6'1", up to 330 lbs. I'm 6' 0", at 235 lbs. Arm reach way too short. Pedal height too short when able to rest my feet on the ground, when stopped. If I adjust the seat higher for comfortable pedalling, then can't rest my feet on the ground, when stopped (unless I lean the bike at a 45 degree angle). And the seat is crap, very uncomfortable. At a cost over $1,000.00, I would not recommend this bike to anyone, specially if they are 6 feet tall. BTW, I have 3 other E-Bikes (2 older, [1-street, 1-mountain], and an E-Trike).

This is my family's first experience with ebikes. We a super happy with our choice to purchase a Heybike. Handles well. Easy to set up. Battery life is amazing. My family I ride together often. Great family adventure.

I dare you to find me a better ebike for under 1000

Great bike! Go’s 28 mph in seconds. Worth every penny!!

This is the most fun and action pack W-bike to have just wish the bike was faster. A fast torque on the bike all it need. Thank you

I dont like writing reviews. I am only doing this because BestBuy is asking for one. Hard to put together

Excellent bike, very practical and safe, it has good battery performance

I like my store favorite best bay are the best excelent

The bike arrived at my apartment in good condition. I didn't receive the version I saw in the physical store, so I'm a little dissatisfied about that.

Barely a year later and the battery died. Already called the manufacturing company and they won't do anything because i bought from best buy. Even tried to talk to best buy and got no help

Great bike only issue was error 22 strong motor and great quality

Nice bike, I like the rack on the back it’s steady,and easy to strap down. I love the various speed and displace is easy to read and shifting of the gear is easy too.

Too of the line! Jve had 4 ehikes in my time.. this one is overall FLUSH AND PEACE OF MIND

The bike started out great then it wasn’t , it’s been almost two months Not fir adults I’m only 5’ 5 135 pds

Great ride to travel around town, battery life is good.

"Awesome e-bike, I’m loving it! Super easy to ride and the battery’s great."

Great bike over all I have had it for about a year now that bike is great

Just got this from best buy and it was a good pick.It was easy to put together i love it

Love the bike finally, got it, put together and ready. It looks real good.feels like.I will have fun with it

Very disappointed with my purchase and with Best Buy. The battery was defected and to replace is just a lot of trouble the insurance I got and the manufacturer make this really hard.