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Customer Ratings & Reviews

Your price for this item is $899.00
The comparable value price is $1,499.00

Customer reviews

Rating 4.1 out of 5 stars with 247 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers appreciate the Mars 2.0 Foldable E-bike for its speed, build quality, and portability. Many users find it comfortable to ride and are satisfied with its operating range and power. However, some customers have expressed concerns about the battery life and the quality of the brakes. A few customers have also noted that the e-bike is heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-247 of 247 reviews
  • Rated 5 out of 5 stars

    nice.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just got the mars 2.0 this is been my 3rd day on it and sp far i have to say its a comfy ride. i think i was more worried about the assembling part of the bike but i have to admit it was easy and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fun bike to ride.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is fast and get me to work on time and its futo ride on the beach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seat of my bike is very comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the Heybike has changed my life for better without any doubt. I can go fast and safe to buy my stuff any time, especially the seat of my bike is very comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awaiting response from Heybike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t choose this bike if I read all reviews from below. I bought this electric bike on 8/15/24, battery is draining incredibly fast right now! It can only run around 10 miles long with fully charged battery. I called the Best Buy, the customer service told me I can’t return or exchange because it’s already passed two-month window. The gave me the Heybike customer service number. I called, but no response. I sent an email to the HeyBike, still waiting! I feel Best buy should stand up for their membership customers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best bike ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Heybikes. They are made really well and of good quality. We have tried other e bikes and these are superior!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for off road and hunting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bike, I bought it for hunting on state land and can't be happier

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It worked once. Piece of junk...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked once. Tool it to authorized bime shop to diagnose it. Heybike gave their ow authorized technicians a hard time and me. First gey saud they had all the parts in stock now they say they dont. They wont replace the bike or the one part it needs even though it wont ve available for months. Theu reduse to take it off another bike or even confirm that they will replace it ehen it is available. The bike only worked one time. Its junk. Thats why its probably on sale.

    No, I would not recommend this to a friend