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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 243 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 40" Class - LED - H5500 Series - 1080p - Smart - HDTV for its exceptional picture quality and impressive sound. Many users are pleased with the affordability of the TV, describing it as practical for its price. The easy setup process, particularly with the use of a phone, is also widely appreciated. However, some customers have expressed concerns about the remote control draining batteries quickly and the occasional slow performance of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-243 of 243 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to box it up & take it back. The tv is awful, it’s slow, it doesn’t load ANYTHING & the quality sucks. I was really hoping it was going to be better than a vizio but it is much much worse.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hisense USA takes pride in providing a quality product and we apologize this product did not meet your standards. Thank you for your interest in Hisense USA and if you have any questions please give us a call at 1-888-935-8880. Hisense

  • Rated 2 out of 5 stars

    Short lived

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay while it lasted, which was about 2 years. Maybe I'm old fashioned but I think TVs should last longer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oh NO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse tv I ever purchased. Retuned and don’t want no parts of it

    No, I would not recommend this to a friend