Customer Ratings & Reviews
- Model:
- 43QD5N
- SKU:
- 12658079
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
to a friend
Good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv but the screen felt like it was going to come off.
I would recommend this to a friend43 inches tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv alright speakers with a beautiful screen .
I would recommend this to a friendShort life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked great but was sadly short lived. Froze and now won't display anything on the screen.
No, I would not recommend this to a friendSlow, slow, and slow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you enjoy waiting a half an hour for the tv to turn on and load whichever app you want to get into then this one is for you. Picture quality is average. You definitely get what you pay for with this one. We bought for kids room for movies and cartoons. Would recommend trying something else.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Derek, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Hisense
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv but it is hard to understand how to use it. When you are on YouTube the volume goes way up when there is an ad.
I would recommend this to a friendrejected my directv streaming devices
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv refuses to work correctly with my directv streaming devices when i push the volume button the tv jumps to other menus its a shame because it does deliver a nice picture, rejected my directv tv streaming devices.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
AVOID, TV turns on in the middle of the night
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv because my sister had Hisense TV for many years. Howver, i would not recommend. The tv turns on by itself in the middle of the night, usally twice. Apparently this is a common issue with this brand, which i found out after a quick google search. Based on what others have said this happens when you have a device plugged into the tv (i.e. apple tv). It does not seem like there is a solution to the problem other than unplugging the TV everynight , which is not ideal. Unfortunately, i bought this tv and mounted it and threw out the box so i dont think Best Buy will let me return it, but I’m still going to try.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Tjames, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be advised that a firmware to resolve this issue will be provided. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Decent budget TV, but there are better options
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad quality TV for the $160 price. Picked it up during a Black Friday sale.
No, I would not recommend this to a friendJunk don't buy it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is like the slow windows 95 computer we all used to hare in TV form. Just barely works.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little confused did not know it was a goggle tv and all the app tv
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your review of the Hisense 43QD5N. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
2 months old and already filing a warranty claim
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for Christmas and already has horizontal lines across the bottom quarter of the screen. Hopefully Hisense honors their warranty! I have a much higher end model Hisense as well and no issues with it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for your review of the Hisense 43QD5N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Quits working after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was working great for 6 months then quit working. First, the HDMI ports stopped displaying my game consoles. Then, about a month later, the TV wouldn't turn on all together. Tried contacting Hisense, but they didn't help much. This is the first and last time I trust Hisense. Very disappointed in them.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Nicely made
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a smart tv with good quality price and screen
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Evelyn, Thank you so much for your feedback about your experience with the Hisense 43QD5N. We're thrilled to hear that you were happy with your Hisense television. We noticed that your review was accompanied by a 1-star rating, and we wondered if there might have been an error while posting, given your positive comments. If your experience was indeed positive and you intended to reflect this in your rating, we kindly ask if you could take a moment to update the star rating. This not only helps us but also assists other customers in making informed decisions. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Do Not Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret purchasing this TV. After 3 months, the TV will not connect via WIFI, and in order to watch the TV you need to connect via ethernet. Otherwise you will be watching local channels if you have an antenna. I contacted the company for warranty support and have not heard from them in months. I will never again purchase this tv. Trying to get money back
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for purchasing the Hisense 43QD5N and for taking the time to provide us with this feedback. Rest assured, we take customer feedback seriously, and we are committed to improving our processes to prevent similar issues from occurring in the future. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team.
Good tv for movies but bad for gaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just set up the tv and when i connected a gaming consol to it the screen goes black whenever i click on a game to play at first i thought it was the cord and i switch led a couple of hdmi cords to no avail. Then i messed around with the picture settings and still the screen is black. The only fix i could find was either switching inputs or manually changing the the picture mode every single time i switch games
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi GerardoB, Thank you for choosing the Hisense 43QD5N and for sharing your feedback. We recommend adjusting the refresh rate of your console to 60 Hz. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Won't Buy Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lags in refresh rate. Keeps disconnecting to WiFi.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JudyH, Thank you for choosing the Hisense 43QD5N, and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
TV speaker left side is buzzing and crackling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left speaker already buzzing and crackling after 3 months. Raising the volume past 20% on both TV and source causes the sound to be unbearable.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
bryanw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never could get sound using any hdmi best buy replaced 3 times all the same took number 3 back for a refund. will never buy hisense again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello BryanW, Thank you for your review of the Hisense 43QD5N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Price match problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has not been opened, but the price dropped from 180 to 160. The online price match support will only allow one price adjustment. I bought 2 TVs so I will return them to the store and repurchase at the lower price.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi David, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in the pricing process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Trash TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was trash, was not working from day one. Said it was checked for quality but it wasn't or UPS dropped the TV as usual.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Derek, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.