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Customer reviews

Rating 4.6 out of 5 stars with 463 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality and reasonable price of the 43" Class QD5 Series QLED 4K UHD Smart Google TV (2024). Users find it easy to use, with a simple setup, and appreciate the overall solid TV quality and rich colors. However, some customers have noted that the interface can be slow and have suggested improvements to the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 463 reviews
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price and size. Good viewing area

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For be a HD tv should have better image. Audio is good. So far good experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hisense QD5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV struggles with having strong color saturation and could use better blacks. Google interface is very busy and clumsy to navigate. Sound from internal speakers is poor, but that is typical. Haven't been to impressed with Hisense in the past, but seems like they are becoming a strong contender.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever 9 out 10 excellent 4k HDR Dolby Vision

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google TV is crap.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had I known what this tv encompassed in connection to my COX subscription DVR. I would have bought another tv without the GoogleTV. I have to unplug this tv just to record my shows or this smart tv shuts it down and no recording.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive High Def option great for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it processes works with Google home seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good.But don't expect it to be a lg or sams

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but don't expect it to be an Lg or samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-done Hisense!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is extremely well-made and has deep blacks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QD5 great with gift cert

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, Google updates slow the tv actions for a little while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, not a terrible quality and slim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv but the screen felt like it was going to come off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    43 inches tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv alright speakers with a beautiful screen .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV worked great but was sadly short lived. Froze and now won't display anything on the screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 1 out of 5 stars

    Slow, slow, and slow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoy waiting a half an hour for the tv to turn on and load whichever app you want to get into then this one is for you. Picture quality is average. You definitely get what you pay for with this one. We bought for kids room for movies and cartoons. Would recommend trying something else.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Derek, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Hisense

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv but it is hard to understand how to use it. When you are on YouTube the volume goes way up when there is an ad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk don't buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like the slow windows 95 computer we all used to hare in TV form. Just barely works.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    rejected my directv streaming devices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv refuses to work correctly with my directv streaming devices when i push the volume button the tv jumps to other menus its a shame because it does deliver a nice picture, rejected my directv tv streaming devices.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    AVOID, TV turns on in the middle of the night

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because my sister had Hisense TV for many years. Howver, i would not recommend. The tv turns on by itself in the middle of the night, usally twice. Apparently this is a common issue with this brand, which i found out after a quick google search. Based on what others have said this happens when you have a device plugged into the tv (i.e. apple tv). It does not seem like there is a solution to the problem other than unplugging the TV everynight , which is not ideal. Unfortunately, i bought this tv and mounted it and threw out the box so i dont think Best Buy will let me return it, but I’m still going to try.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Tjames, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be advised that a firmware to resolve this issue will be provided. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little confused did not know it was a goggle tv and all the app tv

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your review of the Hisense 43QD5N. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Decent budget TV, but there are better options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad quality TV for the $160 price. Picked it up during a Black Friday sale.

    No, I would not recommend this to a friend