Customer Ratings & Reviews
- Model:
- 43QD5N
- SKU:
- 6595341
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 43" Class QD5 Series QLED 4K UHD Smart Google TV (2024) for its exceptional picture quality, ease of use, and the convenient Google TV interface. Many appreciate the attractive price point and vibrant colors. While some users suggest improvements to the remote, the overall experience is overwhelmingly positive. The TV's lightweight design and straightforward setup are also frequently praised.
This summary was generated by AI based on customer reviews.
Hisense
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv but it is hard to understand how to use it. When you are on YouTube the volume goes way up when there is an ad.
I would recommend this to a friend- Pros mentioned:Picture quality
rejected my directv streaming devices
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv refuses to work correctly with my directv streaming devices when i push the volume button the tv jumps to other menus its a shame because it does deliver a nice picture, rejected my directv tv streaming devices.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Quits working after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was working great for 6 months then quit working. First, the HDMI ports stopped displaying my game consoles. Then, about a month later, the TV wouldn't turn on all together. Tried contacting Hisense, but they didn't help much. This is the first and last time I trust Hisense. Very disappointed in them.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
AVOID, TV turns on in the middle of the night
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv because my sister had Hisense TV for many years. Howver, i would not recommend. The tv turns on by itself in the middle of the night, usally twice. Apparently this is a common issue with this brand, which i found out after a quick google search. Based on what others have said this happens when you have a device plugged into the tv (i.e. apple tv). It does not seem like there is a solution to the problem other than unplugging the TV everynight , which is not ideal. Unfortunately, i bought this tv and mounted it and threw out the box so i dont think Best Buy will let me return it, but I’m still going to try.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Tjames, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be advised that a firmware to resolve this issue will be provided. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Decent budget TV, but there are better options
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad quality TV for the $160 price. Picked it up during a Black Friday sale.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Nicely made
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a smart tv with good quality price and screen
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Evelyn, Thank you so much for your feedback about your experience with the Hisense 43QD5N. We're thrilled to hear that you were happy with your Hisense television. We noticed that your review was accompanied by a 1-star rating, and we wondered if there might have been an error while posting, given your positive comments. If your experience was indeed positive and you intended to reflect this in your rating, we kindly ask if you could take a moment to update the star rating. This not only helps us but also assists other customers in making informed decisions. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
2 months old and already filing a warranty claim
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for Christmas and already has horizontal lines across the bottom quarter of the screen. Hopefully Hisense honors their warranty! I have a much higher end model Hisense as well and no issues with it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for your review of the Hisense 43QD5N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Won't Buy Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lags in refresh rate. Keeps disconnecting to WiFi.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JudyH, Thank you for choosing the Hisense 43QD5N, and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Do Not Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret purchasing this TV. After 3 months, the TV will not connect via WIFI, and in order to watch the TV you need to connect via ethernet. Otherwise you will be watching local channels if you have an antenna. I contacted the company for warranty support and have not heard from them in months. I will never again purchase this tv. Trying to get money back
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for purchasing the Hisense 43QD5N and for taking the time to provide us with this feedback. Rest assured, we take customer feedback seriously, and we are committed to improving our processes to prevent similar issues from occurring in the future. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team.
Good tv for movies but bad for gaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just set up the tv and when i connected a gaming consol to it the screen goes black whenever i click on a game to play at first i thought it was the cord and i switch led a couple of hdmi cords to no avail. Then i messed around with the picture settings and still the screen is black. The only fix i could find was either switching inputs or manually changing the the picture mode every single time i switch games
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi GerardoB, Thank you for choosing the Hisense 43QD5N and for sharing your feedback. We recommend adjusting the refresh rate of your console to 60 Hz. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Trash TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was trash, was not working from day one. Said it was checked for quality but it wasn't or UPS dropped the TV as usual.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Derek, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
TV speaker left side is buzzing and crackling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left speaker already buzzing and crackling after 3 months. Raising the volume past 20% on both TV and source causes the sound to be unbearable.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
bryanw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never could get sound using any hdmi best buy replaced 3 times all the same took number 3 back for a refund. will never buy hisense again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello BryanW, Thank you for your review of the Hisense 43QD5N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Price match problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has not been opened, but the price dropped from 180 to 160. The online price match support will only allow one price adjustment. I bought 2 TVs so I will return them to the store and repurchase at the lower price.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi David, Thank you for choosing the Hisense 43QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in the pricing process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Hisense 43 inch qled qd5 series
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bruh this tv sucks lip syncing issues real bad i wouldn't recommended this tv to anyone not wven real 4k pucture lots of screen tearing its real bad guys please do not buy this thing waste of money
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JustinH, Thank you for choosing the Hisense 43QD5N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
It sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Daryl, Thank you for reviewing the Hisense 43QD5N and for sharing your feedback. We're sincerely sorry to hear that this unit failed to wow you. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Not to bad..and not a Promo review?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i expected in a $159 QLED. Picture quality is very good. Fast paced action movies not as good (tolerable not horrible) minor blurring on some scenes. Other than that its crystal clear. I have not seen anything on or in settings about HDR. Im beginning to wonder if it actually has HDR. Google account required to access tvs full potential (apps). I noticed more and more companies are making things that force you to have an account to use the product. FYI even tvs want to track you and target you for Ads/location etc, this being one of them. I guess the days of buying a simple TV are gone. You can use this TV without a google account and just toss your fire stick or HDMI device in. I would recommend this TV for the money. Deducted one star because i turned on the TV and it was a blank screen. Had to unplug it and plug it back in. It would not load the main menu 5 minutes after i powered TV back on. It has only done it once. Also the star deduction was for minor blurring during some scenes during fast paced action movies. For $159 i cant really complain to much. I will say it's better than I expected it to be. I actually took back both VIZIO TVs after comparing the 3, one being a QLED. this TV was $100 less than the VIZIO QLED and this one has a better picture. I plan to hook up my sons Ps5 and see how it really does with motion. I will update the review with the gaming outcome on a 60HZ TV. Hopefully this review helps. Has anyone else noticed juat about every review on best buy is now linked to a promotion or sweepsteaks? I feel you don't truly get honest reviews from people that got a huge discount. Something ia up with all of the prmo reviews. It honestly made me not even want to buy a TV because i couldn't find one review that wasn't part of a Promo. I think the Promo reviews actually scare people away from buying because it appears sketchy.
I would recommend this to a friend - Pros mentioned:Picture quality
My son loves his new bedroom TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new bedroom TV. Its perfect for his PS5. The picture and quality is awesome, amazing, and there is no lag what so ever. My family and I love this brand.
I would recommend this to a friend - Pros mentioned:Picture quality
I bought 2!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture & sound. I like the Google compatability. Good price!
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing! Great picture quality. I hadn’t purchased a television in years and this one is just perfect.
I would recommend this to a friend