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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 198 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv definitely great price love the fire tv part

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture but was not able to use Amazon Fire Recast

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Love the build in fire tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best TV i purchase in my life. This TV is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We watch a lot of sports and there is nothing better than watching them on this 55" Hisense TV! Color is realistic and sound is amazing. Both are Dolby. Easy to install as well. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dolby sound is great.. best tv in this price line.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Freezing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never stray away from Samsung or LG but was talked into this brand. The picture is nice but having non stop freezing issues with all apps. It kicks me off the internet and forgets the password. Maybe I got a defective tv? But will be trading it back in.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 55U65QF and for sharing your feedback with us. We are so sorry to hear about your experience. Please complete a factory reset by following these steps Settings > Device and Software > Factory Reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    buy it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for xbox series x dolbyvision gaming beautiful display on movies . worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Quality and a very good price. Perfect size for our viewing space and I plan on buying the same model again for another room when the TV is on sale again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought four of these Hisense TVs in different sizes. They are all great quality and a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a Bad TT for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv for the price, the sound is not that great, however for my bedroom it is adequate. You can use Bluetooth connected to the tv to get over sound issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bang for your buck, i do recommend a sound system with it though. its loud but sound quality starts to distort the louder it gets

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great HD, not great SD.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was really nice when playing HD content, but not so much when watching anything else. The sound quality is fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Eh, it’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started showing lines after 4 months. Outside of that, it was a great TV. Got it on sale so not to upset and it has a 2 year warranty so hopefully it’ll be covered!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 55U65QF and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice tv for its value , very simple to assemble and set up !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly I was looking for , the screen looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv not as good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good tv but not as good as it look at best buy a few problems already and its new

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy unless on sale, considered taking back, not really worth 399.00

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Rudy, Thank you for your review of the Hisense 55U65QF. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    No refund after 2 weeks cancelled order.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled a tv order on 6 January. Two weeks later my credit card still has not been refunded and my payment is due on my card. I will be charged interest. Refund policy at best buy says it only takes 48 hours.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi CindyB, Thank you for choosing the Hisense 55U65QF and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with not receiving your refund. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Pros mentioned:
    Picture quality, Refresh rate
    Tech Insider Network Member

    Rated 5 out of 5 stars

    One of the best bangs for the buck

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had a chance to try a Hisense television. This brand just was never on my radar screen until I tried the 2025 version of the U6 Series. I am using the 55 inch version of this television as a bedroom television and it is working perfectly. The screen is a miniLED 4K UHD screen that has inky blacks and bright vibrant colors. There are choices you can make to determine screen brightness and color saturation, such as vibrant, standard and others. I settled on vibrant just because I like colors to pop and this TV is very good at that. The 2025 version of this television has a 144Hz refresh rate which is great for sports and fast action movies as there is little to no blurring. There are other setting you can switch to that adjusts aspects of the screen, such as gaming mode, sports mode, movie mode and others. These make subtle changes to how the screen looks and reacts. Sound is very good, although I do pair it up to a Bose soundbar for some extra oomph from movies and shows. The Hisense has 40 watts of speaker power with Dolby Atmos and 2.1 surround sound built in. The television has 4 HDMI inputs and WiFi 6 and bluetooth for connectivity. It also has an RJ45 jack to connect to a network if you choose. My version of this television is the FireTV version. I believe you can also get this as a Google TV. Setup was as simple as installing the television, updateing and signing into the fireTV app. The TV used the app and existing fireTv in the house to download, install and sign in to my apps. The television was literally up and running in 15 minutes. We all know that the price of televisions continues to come down and technology improves, but I still think this is a great television and for the price point it is selling at, makes for an exceptional value.

    I would recommend this to a friend