Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $759.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, brightness, and ease of use of the 55" Class U8 Series Mini-LED QLED 4K UHD Smart Google TV. Many also appreciate the value for the price and the performance for gaming. However, some drawbacks mentioned include viewing angles and occasional issues with the Google TV operating system. A few users also noted concerns about blooming and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-488 of 488 reviews
  • Rated 5 out of 5 stars

    T.v

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great t.v you're not going to want to leave the room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trouble with OTA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 55U8n keeps losing track of OTA channel guide and reporting "no program" after it is switched off. USB memory expansion is a problem. The TV trys to format the memory stick, but then reports that the stick is "corrupt".

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    CarolA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 star but the sound is very disappointing, especially for the price I paid.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good tv, had issues with audio connections and other connections initially

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No stand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no stand in the box, I had to buy one to set the TV on (or feet)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product unless you have a problem. This unit has an internet connection problem. Hisense customer service states it is functioning normally. My SECOND Hisense TV does not have the same issue. It functions normally. We need to unplug the U8H when leaving for long periods because it stays connected after shut off which is wrong.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JohnQ, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with feedback. We're sorry to hear that you are having an issue with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Do not buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this TV. I tried watching an NFL game and I could not see the players numbers due to pixelation. Refresh rate is awful. Also, Best Buy employees said they are awful!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi ChrisT, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Unreliable Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense TV's have terrible hardware issues. Main board ECT. Don't fall for the nice picture. Gimmick

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi CoryG, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense