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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the 65" Class H9 Plus Series LED 4K UHD Smart Android TV, particularly praising its exceptional picture quality and reasonable price. Many customers find the setup process a breeze. While some customers have concerns about the Android TV's Wi-Fi connectivity and the remote control's functionality, these issues do not seem to overshadow the overall positive sentiment towards the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 134 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving up from my 1080p plasma to this has been a huge step forward forward in time. Just like the plasma was light years ahead normal TV's. Picture quality was something I didn't think this was possible. Instead of looking at a fire on TV, this TV shows the fire and the heat moving above it. I could go on and on. Best TV I've ever owned and still not the best available. Put it on my Best Buy credit card and 0% interest for something like three years so long as you pay it off in that time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, awesome picture. Refresh rate is good, and connectivity is great. Originally this was a little expensive for the brand but totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    you get all the bells and whistle with this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pic quality superb. sound is very nice. i aded a bose sound bar WOW.hisense tvs are a good way to go if you don't want to break the bank.you get with this model true black and stunning color very thin bezel nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lot of TV for price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a TV that was good at showing sports. Took a chance with Hisense, hadn't had any experience with this brand. Very impressed with clarity of screen, stunning in 4K. Sound from TV isn't bad also. Good for sports with motion. Only down side to TV is quite heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Best 4k TV for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is simply amazing. Sharp and clear picture. Refresh rate is 120 but it simulates 240. The sound its also amazong thanks to Harman/Kardon speakers built in. Definitely best buy out there for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this tv is amazing. Whether i play games or watch movies, they always look incredible. it was easy to install and setup too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Loved it but returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a fantastic picture. Loved everything about it except the fact that when you stream Netflix or Prime etc the audio is out of sync with the video. I cannot handle that. Had to take it back. Was really hoping the prob had been resolved but it has not. Other than that you can’t beat it for $800 bucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Has Lip Sync issues, otherwise Awesome Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television has a beautiful picture! The only drawback with owning this television is that it has a lip sync issue when you watch devices like the Amazon fire stick and other external devices that plugs into the HDMI ports. The only way to fix this issue I have found, is that you push the YouTube button and play a video for a few seconds, then go back to what you were watching and the sound will be in sync with the picture. For the prices you pay for these televisions, you shouldn't have to do anything like this to watch TV! Hisense need to fix this issue with an update or replace it with another! The only reason im giving it a 3 stars is because of the picture!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please message us on www.facebook.com/HisenseUSA/ and reference this review so we can better assist. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I was looking for in a 65” at half the price. I don’t use android devices, though, so I’m probably not using tv to its full potential. But I can still use my iPhone to stream some stuff, and the voice remote is pretty legit. Audio quality and volume levels are MUCH better than my 55” Samsung... Overall, I’m glad I didn’t fork out the $2300 on the smaller Sony TV I was seriously considering...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV! Great picture and the sound is quite phenomenal for the price! The only downside is that sometimes its slow when scrolling through the apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a very big TV for a bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my bedroom. I mounted it on my wall. It takes up like half of the wall but now it is like I have a movie theater in my bedroom. I am pretty happy about it. I would give it five stars except it does sometime have issues with freezing which I know sounds weird. It always fixes itself by powering down. But it does not happen enough for me to be overly concerned about. Instead I am joining ruining my eyesight by watching something this big so close.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for what you get . I have not had any problems with internet not connecting . great picture for the money . In this price range don't think it can be beat .

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Same good quality after one full year of use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its true 120hz refresh rate and 240hz motion rate is superior to cheaper Samsung TVs. The integrated Google smart TV interface works well with the latest 4K Roku and Amazon TV cube. After almost one full year of use, it still performs beautifully. And the price of this TV has not gone down, but actually going up. We are lucky to get it earlier. Highly recommend this TV. I also bought another 50" of Hisense for bedroom use. Love both of them very much. They are good 4K computer monitors as well with sharp graphics and text.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Can't be beat for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as a secondary TV. I have a near top of the line Sony. I am amazed at the picture considering the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Poor mans Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, love the android operating system, but constantly dropping wi-fi signal. Doesn’t have a channel back or return button. Looks like a Sony but don’t be fooled not even close.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a big fan of Samsung UN8000 , I always like to buy 240 motion rate TVs. To be honest with you this TV is excellent, I connected to my WiFi very easily and also I connected to my Bluetooth Samsung soundbar and a Bluetooth headset. Oh boy let me tell you about another few futures " The tv have google assist voice command , Android TV is nice to have the freedom to download apps from Google store. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hisense 9Series Plus is an excellent television-especially when you compare pricing to Samsung, Sony or LG. Great picture and sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV won't stay connected to WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok but now this TV does not stay connected to the WiFi at all it's so annoying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, just plug it in and follow the prompts. It took less than 10 minutes! The picture is very clear and sharp, and the sound is the best I've heard on a TV in years (since flat screens started being the standard). The operating system quickly connected with my Google account with no issues and then the TV updated to the most current version (all seamlessly).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hard to beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure there are better TVs out there but I'm not sure there is a better value. The combination of quality and price is fantastic. The picture is very good, no weird colors, lines, or movements, and the sound is solid as well. I did buy a sound bar and sub with it but probably wouldn't have had to. It could be slightly more user friendly, but it's not bad.

    I would recommend this to a friend