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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the 65" Class H9 Plus Series LED 4K UHD Smart Android TV, particularly praising its exceptional picture quality and reasonable price. Many customers find the setup process a breeze. While some customers have concerns about the Android TV's Wi-Fi connectivity and the remote control's functionality, these issues do not seem to overshadow the overall positive sentiment towards the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 134 reviews
  • Cons mentioned:
    Android tv

    Rated 2 out of 5 stars

    Really wanted to like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been intrigued by this budget tv for a while and finally pulled the trigger. I'm a huge Android TV fan and owned 3 Sony Android TVs already. Top of the tv is very thin. It was almost like the oled thickness. When I turned it on it has the faded blotches on each side that cheap screens seen to have. The blacks were grey. Once color content was on the screen or didn't look bad. Didn't look amazing either. Android TV was a little choppy at times and video didn't always run smoothly but using my shield instead it was ok. The deal breaker was the rebooting. It would randomly reboot soon after turning on..... If it turned on. I had to unplug it almost daily in the couple weeks I had it. Returned it for a Sony 750 series. Happy I did

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That's unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv the picture is beautiful ..there is a delayed sound issue sometimes but it’s very rare it seems like a software issue maybe they might fix it on the next update of firmware other then that what’s not to love about this tv it’s extremely thin and frameless the picture is excellent make sure it’s always on vivid and adaptive contrast is set on high

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the price. Very sharp picture and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many trips to different stores and salesmen pushing you towards Samsung, lg,tcl I choose this tv. For the price, size motion rate it was the best tv to fit my needs and i am 100% satisfied with my decision. Great picture, sound easy set up. I definitely would recommend this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money. Picture is great only complaint is sound could be better. Love the voice command.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wanted to love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this TV, especially with the Android TV software, but it was just very glitchy and not reliable. The picture was phenomenal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Android tv

    Rated 4 out of 5 stars

    Great Picture, Bad Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect brand for me, Hisense its awsome! But now i just notice that the Android tv is not that great as intendet. But overall its a good tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV at bargain cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is one of the best kept secrets. Amazing picture quality and must have for any one who watches sports. This rivals both my high end Sony and LG 4K TVs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Volume out put is amazing. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love It!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture , great price... I love Hisense TV's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't install additional Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV really covers all of the specs. 4 HDMI inputs. Bluetooth and Wi-Fi connection. 4K HDR. However, the Android Smart TV operating system lacks flexibility. You are limited to only a few Apps and cannot add new Apps that are not already installed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Freaking Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg Hisense has done it again! This tv is awesome! I Love just about everything. The picture is so beautiful that I found myself just in awe. Easy set up and the remote is just right. The sound is lacking some bass but all and all the Tv is really great! A soundbar is recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality are awesome for the price. The only down side is the limited number of available apps, but $30 - $50 for a FireStick and this is still hundreds less than comparable TVs and the FireStick is better than most in-TV apps anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent mid-range 4K w/HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with the performance of this H9 65" or the H8 65" I purchased first a few months ago. The price was really affordable but most of all the sharpness of the picture is amazingly clear for such a large screen. And this one has Chromecast built-in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value but faulty networking card in first 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, good sound but the first one that we purchased had to be replaced because the networking card was faulty. Made me second guess the quality control and pay for the 5 year Best Buy warrantee.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV period!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the most underrated tv out there. The picture is one of the best and out preforms samsung and lg at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for about 6months now and love it. Picture is just as good as any 4k i have seen, has dolby atmos and works well with gaming systems. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Bad Remote and WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo frustrated with this TV. Frequently get a popup saying it is not connected to wifi, despite being 5 feet from my Google Wifi mesh router. But most aggravating is the remote, which just stops working all the time. And the Android TV remote app does not fix it either. Planning to return this TV - too much trouble when I just want to relax. Def not working out as a "smart" TV. My 50" Hisense is great, this TV is a pain.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the value Did a lot of research on more expensive TVs like Samsung and LG and the quality is just as high for almost half the price and more options with Android TV as the home interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This thing is huge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little fine tuning to get the right picture but once you do it's super nice. Software is a little laggy sometimes but definitely worth the price compared to Sony or Samsung

    I would recommend this to a friend
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