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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 134 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the 65" Class H9 Plus Series LED 4K UHD Smart Android TV, particularly praising its exceptional picture quality and reasonable price. Many customers find the setup process a breeze. While some customers have concerns about the Android TV's Wi-Fi connectivity and the remote control's functionality, these issues do not seem to overshadow the overall positive sentiment towards the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 134 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good quality lots of features all the apps that I use sounds excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV picture, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV picture and price can’t beat it. The quality of the picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture on the tv. Very good value for the price of this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality video monitor.. stunning imagery. Excellent buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound great tv for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color depth and detail are excellent but lacking in hdr and Dolby vision

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV, excellent image quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv perfect pictures and sound very clear,Thankyou

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Movies and games look awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, does not come with any sort of manual or real set up instructions so it gets 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great picture. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart TV!!! Has astonishing picture quality!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great tv for the price and size. Good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 yr old just says what he wants to watch. And bam. He’s quite and I’m loving every min

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Amazon Prime use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have stations thru Amazon Prime, but can't access at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TVs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love hisense. Great quality for the price. Its all ive bought since the first in 2012. Which still works great and has a TON of hours on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trouble trouble trouble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues from the beginning I called customer service the first time they were helpful, now the Tv says it is corrupt and can't start up. One issue after another.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please message us on www.facebook.com/HisenseUSA/ and reference this review so we can better assist. Hisense

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this in the store and was amazed by the clear and bright picture. Price was lower than the other. Got it home and it was easy to set up. I looked forward to what I saw in the store. The TV froze and would do anything! I was so disappointed , I put it in my suv , and returned right away. Bought a 55" Samsung . What a difference in quality.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      That's unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    It ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great! When google account is linked the tv constantly goes to home screen on its own while in the middle of watching shows or movies

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Brad Hisense USA apologizes about the experience you have had with the 65H9E Plus. A factory restore may resolve the issue you are having with the unit, If this does not resolve your issue please give us a call at 1-888-935-8880. Hisense

  • Cons mentioned:
    Android tv

    Rated 2 out of 5 stars

    not worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is or supostood be an androi tv that dosent work as androi problems with apps is allways resetting problems with channels not really happy withit it ...theirs no warranty

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Lafiera, Thank you for your interest in the Hisense 65H9EPLUS and for taking the time to provide us with a feedback. We're so sorry that your android OS is not working as it should and the apps are not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

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