Customer Ratings & Reviews
- Model:
- 75U7N
- SKU:
- 6577008
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 75" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024) highly for its picture quality, brightness, and fast refresh rate, making movies look great and gaming a pleasant experience. The TV is also praised for its ease of use, Google TV integration, and backlit remote control. Some customers have noted that the user interface can be a little slow. Overall, the TV's performance is considered unmatched for its price.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful performance. Great sound. Great picture sharpness.
No, I would not recommend this to a friendAmazing tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv you will not be disappointed at all this is so beautiful
I would recommend this to a friendTV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our tv. Associates were very helpful.
I would recommend this to a friendBought, paired and then lied to.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I payed for a 75 inch Hisense U8 in the store, I was told that they would hold my tv for me and then they offered to deliver it to me for free as well. I went in the day before delivery and decided to pick it up instead and they didn’t have it in the store or on the delivery truck. They had to refund me and I had to buty a smaller tv. The two stars are for the staff members that tried their best to help fix the issue.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JaiC, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
- Pros mentioned:Brightness
Loses Internet Connection - Bad Return Policy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about a month. Now you can’t finish a Netflix movie without losing connection at least once. I have 500mbps speed and the modem is in the room with the TV. Plus, the blue light filter does not function, and it’s extremely bright. Adjusting the settings to mitigate that leaves with poor picture quality. So it’s either get cooked, or don’t see. Samsungs don’t have this issue. Best Buy’s return policy is horrible, too. Just buy from Target
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi BlakeM, Thank you for choosing the Hisense 75U7N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Beautiful TV horrible performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV's picture quality is commendable, but its frequent glitches and freezing issues are unacceptable, especially for a product priced at $1000. I anticipated a more reliable performance.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Phil, Thank you for choosing the Hisense 75U7N, and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
WIFI Issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV will not connect to any WIFI network. Tried all the troubleshooting steps from in the Manual and on line tips. Nothing worked. Contacted Hisense support and have received no response. This TV would be useless if I did not have a direct either net connection. Picture clarity is outstanding. The upscaling makes everything almost look like a 4k picture.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RonaldR, Thank you for choosing the Hisense 75U7N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
won't work with Direct TV Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had great reviews but very disappointed that I cannot use my direct tv remote to turn off the tv. I have worked with Hisense who pointed me to DTV. They couldn't fix the issue either. Now I have to use 2 remotes every time I use my TV. Seriously considering returning it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RussellJ, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We recommend connecting the device through HDMI and enabling the CEC function. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Hisense TV and Geek Squad Protection Plan
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWAREI I would like to inform buyers of Hisense TVs who also purchase a 2 year Protection Plan that if you need service during the first year YOU MUST use Hisense repair service NOT THE GEEK SQUAD - which is almost NON EXSISTANT! So, you really are buying a 1 year Protection Plan. I just ended a 5 month ordeal trying to get a Hisense service call. After waiting all day on the service appointment day the Tech called to reschedule. He then cancelled any further service appointment when i stated i was unable to take the 75” TV off the wall before their arrival.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Peggy, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. In order for the technician to service your unit, it has to be removed from the wall so that they can access the internal components to repair your unit. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Hisense 75 inch tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this mounted in the wall for less than 2 weeks and the tv has lost internet connection twice which requires the tv to be restarted. I should have bought the Samsung.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Mark, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We are so sorry to hear that your unit is losing network connection. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
No free item, bad advertising.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Promised free item NBA video game code from Hisense. Went to claim it and it says out of stock. Very disappointing!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello BradleyB, Thank you for choosing the Hisense 75U7N and for sharing your feedback. We are currently working with the rewards program administrator to restock game codes and expect availability in the coming week. Please keep your PIN and try re-submitting or re-accessing the Rewards Store in a few days. As a reminder, we will accept claims up until December 16. We appreciate your patience as we get back into stock. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Horrible customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried utilizing our " 60 day" return that they offered us for becoming a member for 50 bucks. Just spent 2 hours on the phone to get absolutely nowhere They scheduled to pick up the old TV and deliver the same TV so when we called back and tried talking to him after we realized that they screwed it up and made it same TV and it's supposed to be a Samsung not a Hisense she ended up hanging up on me after spending an hour on the phone. Absolute worst customer service I've ever experienced..
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi BrianH, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense.
- Pros mentioned:Picture quality
Extremely slow and stutters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, but software is extremely slow and unresponsive.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SSamej, Thank you for choosing the Hisense 75U7N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Buy from someone else
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Experience with Best Buy after purchase. In store personnel were great. Try to get resolution on anything after that online is impossible. On hold or online for over an hour for simple question. Should have ordered tv from amazon and saved a trip. Support would have been the same if not better.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MikeF, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had. While we, as the manufacturer, may not be directly involved in the process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
No Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen flickers every five to ten minutes, I put all new cords that connect to my T.V and it still does it. Will be making a claim to Hisense asap. Started doing it right away. Its not even 2 months old.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello RaymondL, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Audio flickers off.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a great buy if it weren't that the sound flickers off for a fraction of a second intermittently. Tried to get used to it but it's too annoying.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ErnestO, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We are so sorry to hear that the audio for your unit is cutting out intermittently. Please be assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Decent TV if it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Optical port on the TV does not work- it will not accept the optical cable and it keeps falling out (it is the port and not the cable).
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello MichaelM, Thank you for choosing the Hisense 75U7N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv the wifi adapter doesnt even work so it constantly disconnects from your wifi
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JoeyG, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We are so sorry to hear that your unit keeps disconnecting from your WiFi. Rest assured your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Sent a broken tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a broken tv. Was delivered with black light inside tv broken.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JuniorS, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident that led to the damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense.
- Pros mentioned:Brightness, Picture quality
U7 is a Beast of a TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The U7 is way brighter than expected. Glare was no problem even with a large bay window to the side of the TV. It’s colors are incredible, one of the clearest pictures I’ve seen. The apps worked incredibly well for streaming and youtube. Love the ability to search by talking to the remote. The built in audio is impressive. It gets very loud but remains clear.
I would recommend this to a friend