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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 342 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the great picture quality, brightness, and vibrant colors of the 75" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024). The TV's fast refresh rate and ease of use are also appreciated, making it suitable for gaming. Many feel that the price offers unmatched performance. Some customers mentioned that the user interface could be a little faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 342 reviews
  • Rated 5 out of 5 stars

    Hisense

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works very well!.. very good delivery time! I would recommend this product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Liklely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow processing during the changing of input and also while open a setttings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok- glitch and freezing picture- would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was just bad luck but I purchased the tv on July 13 and on August 30th the tv was no longer working. Luckily it has a 1 year manufacturer warranty so it will be fixed or replaced but hopefully it lasts a lot longer than it did this first time. The TV was awesome before it went out tho. Best Buy is terrible when it comes to returning something. Hopefully if you buy something like this tv it either is already not working when you get home with it or stops working within the 14 day return policy and you kept that big space eating tv box for some reason because otherwise they wont take it back. Unless you're paying them $180 a year to be a best buy total member then you'll have a 60 day window. They should stand by the products they sell within a reasonable time frame longer than 14 days and take them back if theyre defective. They should deal with the manufacturer not the customer. No wonder online shopping is putting places like this out of business. I'm definitely an unsatisfied customer and I know just this one customer wont make a huge difference but this is a customer that'll never shop at best buy again. Eventually this establishment will be just another place in the past that is no longer around because of situations like this. Everyone will just buy what they sell from Amazon unfortunately. Probably would of had a better return policy but if not I'd be in the same boat I'm in now.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello CameronC, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a two-year manufacturer's warranty. We appreciate the feedback and review, as this helps us improve our products and services, not only for our loyal customers but for our customers of the future as well. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear fron any angle, love it!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok tv, i had issues with the wifi and with the hdmi ports going black. But quality its good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine so far.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a guru on this but it works just fine. I recommend it if you’re looking for just a TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Only issue is with screencast. Its not as fast as my phone so a delay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV lots of options and easy to set up the visuals are fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic for the money; I'm really blown away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV! Glad salesman recommended it. Best Buy always guides you very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the prize. A little tricky to setup the gaming mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money. Loaded with great features !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv more features less money than the big 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv you will not be disappointed at all this is so beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful performance. Great sound. Great picture sharpness.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with our tv. Associates were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 1 out of 5 stars

    Loses Internet Connection - Bad Return Policy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about a month. Now you can’t finish a Netflix movie without losing connection at least once. I have 500mbps speed and the modem is in the room with the TV. Plus, the blue light filter does not function, and it’s extremely bright. Adjusting the settings to mitigate that leaves with poor picture quality. So it’s either get cooked, or don’t see. Samsungs don’t have this issue. Best Buy’s return policy is horrible, too. Just buy from Target

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi BlakeM, Thank you for choosing the Hisense 75U7N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Beautiful TV horrible performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV's picture quality is commendable, but its frequent glitches and freezing issues are unacceptable, especially for a product priced at $1000. I anticipated a more reliable performance.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Phil, Thank you for choosing the Hisense 75U7N, and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Bought, paired and then lied to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I payed for a 75 inch Hisense U8 in the store, I was told that they would hold my tv for me and then they offered to deliver it to me for free as well. I went in the day before delivery and decided to pick it up instead and they didn’t have it in the store or on the delivery truck. They had to refund me and I had to buty a smaller tv. The two stars are for the staff members that tried their best to help fix the issue.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JaiC, Thank you for choosing the Hisense 75U7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense