Customer Ratings & Reviews

Always very good informed about the status of the delivery, the guys called me 30 mins before to arrive, they unwrapped the package and cleaned before to leave

They done a great job delivering my product and I’m really enjoying it

Ot was great, they delivered very early about 7:30am and they installed both washer end dryer in about less than 15 minutes. Everything was left working.

Everything waa perfect the atention service really easy and they didi amazing delivery job too and perfect labor mounting my 100 inch tv

Delivery was scheduled between 10:30 and 2:30. Driver called at 10 and said they were 20 minutes out. They installed the range and leveled it. They were in and out in less than 30 minutes. Very cordial and helpful. Very professional. Highly recommend.

BEST BUY is the only way to go - Great home delivery team - professional and courteous. They treated my home like it was their home! Thank you!

They did a great job delivering parked it in front of the house, which was a little bit annoying, but they were professional. They dropped off the stove in a professional manner. And left as soon as they were done. They took any trash that was left behind

Excellent! On time as the app shows. Courtesy call.

Best Buy's home delivery service has been a mixed bag in my experience. While the convenience of having large electronics delivered to your doorstep is undeniable, there have been a few areas where the service could improve. Pros: * Convenience: The ability to have large or heavy items delivered directly to your home is a major plus, especially for those without a vehicle. * Delivery options: Best Buy offers a variety of delivery options, including standard shipping, expedited shipping, and same-day delivery in select areas. * White glove delivery: For larger items like refrigerators and washing machines, Best Buy offers white glove delivery, which includes installation and removal of old appliances. * Tracking: You can easily track your order online and receive updates on the delivery status. Cons: * Delivery windows: The delivery windows can be quite large, making it difficult to plan your day around the delivery. * Scheduling: Scheduling a delivery can sometimes be challenging, especially during peak times. * Damage: There have been reports of items arriving damaged, although this is not a common occurrence. * Fees: Best Buy charges delivery fees, which can add to the overall cost of your purchase. Overall: Best Buy's home delivery service is a convenient option for those who need to have large or heavy items delivered to their home. However, the service is not without its flaws. If you are considering using Best Buy's home delivery service, I recommend reading the fine print and being prepared for potential delays or damage.

Dilvery drivers were prompt and efficient! They called before to make sure I was home and to remind me that they were coming! I sincerely appreciate all their help and knowledge!

I didn’t have to do anything they did it all I just sit and watch

Love this tv, I actually bought 2 for both the living room and the den. The kids love the non glare since we live on water and have lots of windows, the old tv used to glare midday. The sound iOS great and the picture is of great quality. We got this one on sale, the sales associate was shocked at the sale price, 50% off!!! I am so glad I purchased 2!!

The men who delivered my tv were extremely polite enough to come into my home with my permission and placed my tv exactly where I wanted it rather leaving it out front which was a plus for me big thank you

We bought at a 85" tv.... heavy and not easy to move, however the Best Buy delivery team did a wonderful job. On-time, quick and smooth delivery.

The people that showed up to our house were very respectful!

Excellent crew worked smart and carefully. They did a very professional job.

Our TCL 85-inch Q65 QLED 4K UHD Smart TV offers an impressive blend of size, features, value and an amazing picture! Its massive 85-inch screen delivers stunning visuals with vibrant colors, picture sharpness and deep blacks, thanks to QLED technology and HDR Pro+. No need for a sound bar with built in Dolby ATMOS surround sound complete with a subwoofer. My Favorite Features: * Google TV: Easy access to a vast library of streaming apps. * 120Hz refresh rate: Delivers smooth motion for gaming and fast-paced content. * Game Accelerator: Optimizes gaming performance with low input lag. * Dolby Vision and Dolby Atmos: Supports premium audio and video formats. Best Buy had the TV available at the lowest price by far and the TV was delivered and installed within three days. I picked up a SANUS Elite - Super Slim Full-Motion TV Wall Mount which hugs the wall and still provides 20” of extension when needed. The installer sent by Best Buy was very friendly and with his helper provided quick and efficient wall mounting experience! I am impressed with the TCL 85" TV and the installation package from Best Buy was a great buy!

One of the pedestals bent on the bottom. Will go ahead and use it since the area of concern being the corners appear to be intact. I have someone on the way to help install. Would have been nice to have installation as an option but that wasn’t provided when making the purchase. Instead was carried upstairs and dropped off. I can understand that with small items, but items that require manual labor to install might be worth consideration. I’m a disabled veteran with spinal conditions that make it impossible for me to install.

This service is great. Came w my total tech membership which I highly recommend.recently had the (pictured) tv swapped out for the smaller model. Was totally painless. They delivered, swapped, and left with the old model. Didn’t even have to box it up.

Excellent home delivery and installation. I did my own measuring before hand and was a little off by a half inch with my double wall oven and an eight of an inch off on gas cooktop. After presented with my options from the installers they were able to cut out the back of my cabinet and trim down the granite counter on site to make my Dream kitchen work. Everything is perfect. My first Major appliance purchases from Best Buy and I could not be more pleased. After placing my order and mentioning to a girlfriend about my kitchen makeover and purchase of a fridge, wall oven, cooktop and microwave package from Best Buy I was kind of nervous because she shared that she heard horror stories about installation and service - turns out she was just hating on my new kitchen LOL because it has been 3 weeks since my delivery and installation and I am just making the time to write this review because I’ve been too busy enjoying and cooking in my new kitchen. Thanks Best Buy - you have a new fan for life. From store service, purchase, delivery and installation I could not be more pleased!!