Customer Ratings & Reviews
- SKU:
- 8518641
Customer reviews
Rating 4.5 out of 5 stars with 109965 reviews
(109,965 customer reviews)Rating by feature
- Service4.6
Rating 4.6 out of 5 stars
- Professionalism4.6
Rating 4.6 out of 5 stars
- Expertise4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love my new TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV is awesome. Can’t go wrong with Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Brand new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys called me when they were like 2 minutes away, I had the area cleaned out and the easiest possible access, and the delivery team was super quick and efficient. They were in and out in less than 20 minutes.
I would recommend this to a friend Rated 5 out of 5 stars
Much more we expected!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were really excited about having our new refrigerator and microwave hood vent. The refrigerator chilled down quickly and we loaded our groceries into it and realized one thing… it’s a HUGE refrigerator!!! I mean HUGE. It holds a lot of food. I was able to connect it via Bluetooth with the SmartHQ app to setup the parameters of temps for freezer, drink drawer & fridge sections. As well as the ice maker lets us know when the ice level is full in the app. Nice! The installation by the delivery people that Best Buy used was excellent! They measured everything first before bringing the refrigerator inside through the door to make sure it fit. The only negative thing about the microwave vent hood is that the light is too dim and it gets VERY hot if you leave the light on for any length of time. It will burn your skin if accidentally touched.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good delivery and installation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a perfect job, everything was quick and clean, good work!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great delivery service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery service picking up my old tv and delivering my new tv
I would recommend this to a friend Rated 5 out of 5 stars
Great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were incredible. Nice. Easy going and actually early! Best buy customer service has been outstanding to our family. No issues. I would 100% recommend buying from them! Thanks Best Buy
I would recommend this to a friend- Pros mentioned:Delivery speed
Rated 5 out of 5 stars
Very fast delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was very fast. I was surprised. Did i mention delivery was also free!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Review of Samsung s90c
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have Samsung over the years and tried Sony. The Sony only lasted for two years. The S90c is amazing yet some apps like the nba.com cannot be casted and can only be mirrored. Another thing I don't like is it doesn't have the google voice assistant, it only has Bixby and Alexa. When you're using youtube its very annoying to use alexa for searching. Most of the time it doesn't work. It needs casting improvement also. Chrome cast is good because you can cast an app from your mobile phone and still able to use your phone. The smart view on S90c cannot do this on some apps. Picture quality is perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything was great. TV looks awesome, and I can’t wait to watch football on it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good solid refrigerator. It looks good. It works good. It fits well.
I would recommend this to a friend Rated 5 out of 5 stars
Installation of Washer & Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased online washer & dryer with haul away and professional installation with recommended equipment like hose, dryer vent, and steam connection. Definitely very helpful they recommend and offer the items for it made online purchase much more easier. They folks scheduled installation and let you know when they will come with plenty of notice. Just make sure your area is prepped for the new machines! Wife and I are very pleased we updated our washer dryer with the newer tech. Very nice machines. Also very affordable.
I would recommend this to a friendRated 5 out of 5 stars
Great picture quality and sound with my 85" TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our TCL 85-inch Q65 QLED 4K UHD Smart TV offers an impressive blend of size, features, value and an amazing picture! Its massive 85-inch screen delivers stunning visuals with vibrant colors, picture sharpness and deep blacks, thanks to QLED technology and HDR Pro+. No need for a sound bar with built in Dolby ATMOS surround sound complete with a subwoofer. My Favorite Features: * Google TV: Easy access to a vast library of streaming apps. * 120Hz refresh rate: Delivers smooth motion for gaming and fast-paced content. * Game Accelerator: Optimizes gaming performance with low input lag. * Dolby Vision and Dolby Atmos: Supports premium audio and video formats. Best Buy had the TV available at the lowest price by far and the TV was delivered and installed within three days. I picked up a SANUS Elite - Super Slim Full-Motion TV Wall Mount which hugs the wall and still provides 20” of extension when needed. The installer sent by Best Buy was very friendly and with his helper provided quick and efficient wall mounting experience! I am impressed with the TCL 85" TV and the installation package from Best Buy was a great buy!
I would recommend this to a friendRated 4 out of 5 stars
Large TV delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Home delivery were very professional. I gave 4 stars bc the timing was off by an hour. However, the driver was bery accommodating and polite. They refused to leave the tv without an adult present. My husband loves his new tv!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Best Delivery Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best delivery i ever had 5stars i very much recommend them to all family and friends
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best TV Yet!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, I don't even need a soundbar setup because the sound quality is so crisp just coming out of the TV. The picture quality is insane, and it even holds up the great display when I play games on my PS5. My cat also approves, as seen in the picture lol
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery of Samsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Juan our delivery driver along with his partner were great! Very polite and super nice. The TV is incredible!! Very happy with buyijg things from Best Buy!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung 75 inch Ultra HD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were great! Very careful and extremely knowledgeable and professional
I would recommend this to a friend Rated 3 out of 5 stars
Delivery was fine but the refused to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was on time, with nothing broken and the delivery team was nice but they refused to do the install as scheduled. *Note install (up to $339) was part of the sales promotion AND I'm a BB Total member which include free TV installation. They claimed the Vesa-600 mounting bracket wouldnt work on this Vesa-600 TV. The bracked wasnt on Best Buy's (internal and not able to be provided to customers) approved list. I confirmed with the manufacturer that the bracket would work and installed it myself, which had its own challenges as I'm a 100% disabled Veteran. I did call BB who said the installers would return to mount it buy I'd then have to pay for install since it would be a second trip!
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an awesome refrigerator I recommend 100% they did a great job delivering and installing
I would recommend this to a friend Rated 5 out of 5 stars
Loving my new tv.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upscaling on big images look great. Played a 1998 game ps1 game on it and it did great. Yes all tiny images look like super grainy but yea super happy with the TV. I had to adjust to aspect ratio and a few things but you should always adjust the tv to your likings. Only thing that i don't like is their is no source input button on the remote. I have several old devices that won't send a proper signal for the TV to switch over to the correct input and need to do it through the tv menu.
I would recommend this to a friend
