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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 106201 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 106,201 reviews
  • Rated 5 out of 5 stars

    Cooktop installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen came early, called before and gave eta. Exvellent service and educated me on everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEAUTIFUL Whirlpool Gas Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range is AMAZING and Beautiful! All of the functions in one for a great price as well. I also had the nicest most professional delivery guys! This will be a great addition to our kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service Best Buy offers me . I will all buy from here.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    4 OUT OF 5 DELIVERIES BAD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 5 products for delivery over the past month and for 4 of the deliveries I was EXTREMELY disappointed. I left out a LARGE WHITE NOTE on the door asking driver to ring bell & knock as I am DISABLED & needed large boxes slid into doorway. 4 of drivers DID NOT DO THIS. They carelessly left boxes without the direct notice I requested. They only placed the box on the porch, sometimes blocking access to door so I could not even leave my house!! 1 driver left the large box containing a microwave on a chair at the top of driveway in full view of the street & foot traffic & cars driving by. it was the original packaging with large pic of microwave.. anyone walking or driving buy could easily see it & could have stolen it... I had no way to lift the box, carry it to the door to even get to house. I had to cover the box with a sheet while waiting for neighbor to get home hours later to help me by caring the box to front door & sliding it into house. I called BestBuy to complain and they could not help. Out of all these deliveries, there was ONLY 1 driver who responded to my note & knocked, waited a minute for me and wheeled the mini refridge into the house. He was very courteous, taking it out of the box and giving me some tips on the unit. BestBuy needs to get better delivery services!!!! their products are good, but what about compassion & regard for people with disabilities who are asking for simply help to slide large boxes into doorway and to wait a minute at door. I do not recommend their delivery service unless they improve it. I however being disabled cannot go to store to pick up products and have no choice. VERY SAD & DISAPPOINTED BY LACK OF CUSTOMER SERVICE FROM MOST OF THEIR DELIVERY PEOPLE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys brought the machine up to my second floor. no problem. left it right where it needed to be. job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    punctuality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and on-time delivery with skill and reliability, I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install of washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professionally done. The guys were very nice and respectful. It was a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Geek squad guys know what they’re doing with home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was fast, very convenient and on my schedule, not theirs The guys were prompt, professional, courteous, and left the house actually cleaner than it was when they got there!

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Best Communication

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery took a bit but it was worth it. They communicated, were on time, polite and put the freezer in place. It was a very nice experience and will do this again through Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and professional would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont need any specific hook up as i have basic Fundamental principles of stereo equipment connection. also this television has 4 HDMI input which make all connections super quick and without additional setup assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was quick and professional. The guys were friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, hard workers!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery was great. They kept my informed every step of the way and even went the extra mile to help me carry it up a steps to my house and took my old machines out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered it very fast and installed it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, on-time service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered our brand new LG TV was incredible. They clearly communicated the arrival window, showed up on time and were extremely careful not only with our purchase but took great care not to damage our home. I highly recommend paying the fee for this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new 85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely live this tv really satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy costumer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy shopping Easy payment Fast delivery Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt and professional. I couldn’t have asked for a better team. GREAT GUYS‼️

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an 85 inch TV so obviously too heavy for me to bring home so I opted for the home delivery. They were very proficient and did a good job. They were respectful of the house and very friendly ,so I would recommend them .I put the TV up myself with the help of my grandson but if you need the geek squad help, they are a good source of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great team of helpers can right in and set they up in. 10-20 mins tops it went smooth n quick

    I would recommend this to a friend