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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 110060 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 110,060 reviews
  • Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. The men were very professional friendly, knowledgeable, prompt, and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    55 inch tcl fire tv and my 32inch insignia fire tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivery and very professional service keep up the great work thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the little extra cash. Even if I had a truck, I would use this service to avoid the hassle of lugging this big square box. Delivery was prompt and at time promised. The BB guys were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Installation

    Rated 5 out of 5 stars

    Fast Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery , they hauled away old one and brought in new one in about a half hour

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service and great experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased to say that I had an outstanding experience with the delivery service. They arrived on time, and their professionalism and friendliness were remarkable. They went above and beyond by carrying my delivery up the elevator and into my house, which I truly appreciated. It was indeed a great pleasure doing business with them.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 4 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fast delivery. Delivered in time. No muss or fuss

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery came on time and was installed correctly. No issues at all. Fast installation and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke er/Dryer Unit Delivery and Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an all in one vented dryer delivered and installed. The guys did an excellent job. Very careful with the placement and surroundings, levelled and tested the 300 lb. unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great I replaced a stove I was unhappy with and absolutely love love love my new stove. The delivery men were punctual, professional and knowledgeable. Thank You Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best service in the industry!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery team was beyond FANTASTIC! full of knowledge and expertise. we opted out of connection, and the delivery team still placed items where they all belonged. before leaving they asked if we had any set-up questions and asked if we were satisfied with the service. personable and friendly. thank you team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, would definitely recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! I couldn't be happier! The gentlemen were incredibly efficient and helpful. I very much appreciate their professionalism.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer and dryer. Surprisely good. Doesn’t fill up like I’m used to with other washers, but it did its job. The capacity is perfect for Cal King sheets and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was a very good items . I love it wowwwwwwwwww

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Dryer Vent Post Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Disappointing Dryer vent kinks. I will fix later with help. Dryer doesn’t exhaust like should, takes longer dry cycles. Oh well. Just glad got installed. Installers only boom boom bam.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bare bones delivery service for $40. Two guys dropped it off slid it in my front door a few feet and were gone. No paperwork, no confirmation it was the right machine and I thought they would at least take it out of the shipping carton and take the box with them. I only used the service because I do not own a truck and was able to hook the dryer up myself. Delivery, install and haul off old unit would have been over $160.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy service is top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing delivery service professional and fast and I couldn't ask for better people who delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows how to deliver right!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never experienced such a professional delivery of any item that I purchased!! The "geek squad" made sure that a) knew when they would be there, b) how to make sure that we unboxed the TV correctly, and c) that we had 14 days to return for any reason.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered it much earlier and the installation was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Fast delivery feeling something out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time very helpful fast delivery. They did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Mr William

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive price and fast home delivery. They even match price from competitor! Thanks

    I would recommend this to a friend