Customer Ratings & Reviews

Fast delivery , they hauled away old one and brought in new one in about a half hour

I love the washer! Fast delivery and install. They also hauled off our old washer.

The guys who came to set up my dryer was very fast and explained the settings to me. They were in and out came at a decent time

This is the second review I'm creating for this TV. The picture and sound were great for the first few months, but then the problems started. First, horizontal lines appeared on the TV. And then the TV began turning on and off by itself, as much as four times in one hour. A tech came out and changed some board and that seems to have taken care of the TV turning off, however, the horizontal lines remain. I've been back and forth with Hisense since May with no resolution. They sent a second tech out for a field destroy who acknowledged the horizontal lines. He could not accept the pics I took and took his own. I explained to him and Hisense support that the lines don't photograph well but are very visible in person. The field tech LIED when he called in to his supervisor and said he didn't see any lines. I called him out while his boss was on the phone and he didn't deny that he lied. Why? I have no idea. As a result, Hisense will not give me a refund or replace the TV. Also, I texted some pics to support and circled the horizontal lines. They told me the TV had a bad panel. So, now I'm stuck with a $1,300 defective TV because Hisense won't honor its warranty. I see the Hisense bit touting the 2 year guarantee every time a customer complains about their TVs. They should be ashamed of themselves. My last three TVs were all Hisense, and this is no way to treat a loyal customer. I've uploaded two photos, and again, the lines don't photograph well.

The delivery and installation was great. Thank you Best Buy for having great employees that make sure they leave everything up and running before they leave and also explained to me why there was a distance from the wall and why I needed to keep it with that distance.

Best tv ive ever had , 7 years and still absolutely no issues at all, looks beautiful functiond flawlessly 10/10 would definitely buy again

Samsung tv has been in great condition since I bought it and I’m enjoying it. This is my second Samsung tv from bestbuy

The shipping was fast. They made sure I got my package and they did a very good job. Customer service is very good and they did an outstanding job. So other people should try it out. They’re very good. Definitely coming back to buy more stuff.

Arrived on time very helpful fast delivery. They did a good job

Efficient ACCURATE AND POLITE!!I had ORDER THE WRONG TV!!NO PROBLEM!!WE REORDERED WHAT WE WANTED,AND THEYVSWITCHED IT WITHIN 5 days

The home delivery was right on time when the Geek Squad said it would be. They brought the tv in, removed the old tv and set everything up for me.

the delivery team was awesome. the verified customer information before taking the item off the truck. they asked us exactly where we wanted the item. they answered all the questions we had. the team was very well informed on the item and was very good with communication.

They delivered it much earlier and the installation was very professional

Very quick delivery. Delivered it next day. Very professional

Best Buy home delivery was great . Was kept informed via text of status of delivery . Very cordial guys delivered inside my home to desired location .

Love my new fridge, delivery was prompt and gentle.

They came by and delivered my TV directly in the Living Room. Couldnt fit in my car so this was a wonderful help.

Came on time, delivered on the date, treated the fridge carefully, took trash left with them

The delivery was quick, and the installation was even quicker. The installers made sure to answer any questions I had before leaving. They also took all the cardboard boxes and made sure not to leave a mess. The only thing I had to do was wait for the software to download to actually start using the treadmill (took about an hour).

What can I say about home delivery. Young men, that are strong like bull. take the dishwasher off the truck, into your house, and install it. Instead of you buying it at the store. Borrow a truck from a friend. Then borrow the friend to help you unload it when you get it home. Get it into the house. Now the installation fun starts. I'm tired just thinking about it.