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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 106600 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 106,600 reviews
  • Rated 5 out of 5 stars

    Quick and effortless delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the home delivery. The team called me in advance and quickly brought the fridge into my basement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect delivery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they were fantastic delivering and setting up in the space, I would've given 5 stars had they stopped to make sure it at least powered on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with product not Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the microwave it has so many great features, more than I will probably ever need!! It looks very nice over my range. I have a white range so I ordered a white microwave and I really like the look!! However I was not all impressed with the Geek squad delivery and installation. First the delivery was scheduled between 2pm and 6pm and I got a call at 5:55pm saying they had car problems and need to reschedule. We rescheduled for 10am the next day and at 9;55am I get a call saying they still had car problems and could they reschedule for the same day at 5:30pm, the showed up at 6:20pm. Although the install was done properly at the exact same second they plugged in the microwave my oven stopped working.... 3 days later and my oven is still not working. There were 2 installers, one who understood very little English and could not speak English, the other person seemed to be there only to interpret for him. I was not given any instructions on how to work the microwave nor did they offer to run through a test, so I said before you go let’s make sure the microwave works, which they had no idea how to operate, but thankfully it is fairly user friendly to figure out so I was able to test the Microwave before they left. Having them do the install is not a cheap service combined with there lack of knowledge about the product I am not sure if I will use there service in the future. I would recommend the microwave product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 86 inch tv delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys delivered with extra care and placed it in my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My delivery was excellent not only once but twice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was excellent not once but twice I wasn’t satisfied with my first order so I ordered it again it was two different delivery crews and both of them were superb they answered any questions and concerns I had. The crews were punctual and very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Stove has been great no complaints got a good deal at Best Buy I’ve bought majority of my home appliances here highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    TV's delivery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered right where I was going to set it up. No problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery delayed 3 times

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nightmare of delivery service first they had me waiting for delivery and called me 10 before the window closed to say that there's a delay and I assumed a delay this day and was told oh no they not able to come today and I would have to reschedule! I rescheduled and the delivery guy tried not to deliver saying that there wasn't any parking while I was looking out the window at two open parking spots then he came inside and moved the refrigerator and then looked under the sink and said that I didn't have a shut off valve and that he couldn't install the new refrigerator until I hired a plumber! I immediately hired a plumber who LOOKED and said that I already had a shut off valve and I was charged $140 for his service! The final delivery the same guy came out and said so you got a plumber and I told him that I didn't require because I already had a shut off valve! He chuckled and said oh I was rushing and didn't see it! I want him held accountable for this error! How many other women have been this done to? As for the delivery they did that good. As for the refrigerator it sits out further than my previous one and it moves when opening up the freezer. My first time using a French door so it will take some time to get use to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth delivery, on time and quick. No issues amd would recommend ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for my kitchen. It was the best priced counter depth fridge French door fridge I could find. Looks wonderful in my kitchen and no handles leaves extra space as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 75" Samsung TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the smartest tv's. Brilliant color. Only con is you need to set the picture manually through the setup to a higher contrast and brightness with also a "dynamic" choice for movies. Picture tends to be darker on some movie scenes. Paired with my Sony receiver and speakers instantly through the HDMI input. Also the remote has Samsung TV that gives you access to a ton of channels as if you have cable, which I do not. Netflix and Amazon Prime users? Both are instantly available on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew were great. took to basement place it where I wanted. offer to remove packaging and haul away. very nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that I didn't have to haul away the old one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to not have to worry about removing and discarding the old dishwasher upon delivery of the new one. Glad that this service was offered, glad to pay for it, well worth it. They had the old one out before I even knew it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Professional Delivery!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient delivery scheduling and the Delivery Drivers were kind and professional! The delivery drivers followed directions as I reside on the 8th floor. My product was boxed neatly and I can tell the Drivers handled my purchase with care! The Drivers were respectful of my home and reminded me of Geek Squad warranty information, in case I have any issues! I didn't catch their names, but thanks so much for your kindness and professionalism delivering my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the money. Better deal on Black Friday but my old range stopped working, had to get it asap. los that it has more stainless steel than others, the rapid boil and I get notifications on my phone and can even program it to turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great they really cared about taking care of the product. I was like just leave it at the door and they stated "No we'll help you" And they brought it right into my house where I wanted it. so it wouldn't get damaged or stolen They were great

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Great delivery service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was excellent. They brought the TV and set it down. No damage they were on time and scheduling was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Exceptional Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery Drivers went above and beyond in insuring it was placed correctly and moved it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered as promised. There was some issues with the item but it wasn't their fault.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you so much!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right in and set my tv down right where I wanted it! And took their shoes off! So respectful And they did not charge an arm and a leg for the delivery fees either

    I would recommend this to a friend