4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 112021 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 112,021 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly, efficient, on time, and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr, Thomas Smith

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men did an exceptional job! They were polite, cordial, and considerate, They worked carefully and efficiently, ensuring the machine was working and that the machine was ready to use and removing any packing and delivery materials.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great Delivery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived very fast. The installers were very respectful and were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV is a good TV overall. It's particularly good at playing bright fast-paced video games, as it has a great response time in bright scenes and a very low input lag in Game Mode. Its low response time in bright scenes makes it a good TV to watch sports on as fast, bright action looks clear. It's also great at watching movies on DVD, as it has decent contrast and can remove judder from 24p sources. However, its low overall brightness in both SDR and HDR combined with its barely decent reflection handling forces the TV into being a dark room TV, and its poor viewing angle makes the TV hard to watch with a group due to its colors quickly shifting and dimming as you move off-center. PROS Good low resolution upscaling. Fast-moving action is crisp, especially in bright scenes. Low input lag in game mode. Decent contrast for deep blacks in dark scenes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that delivered and installed our refrigerator, Stanford & Shay, did a great job! Very careful with removing/installing units. I appreciated their attention to measuring and making sure it would fit through doorways and the special care they took with drawers, freezer drawer , etc in bringing them into the house. They were very conscientious with COVID requirements with masks and gloves and stayed socially distanced. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the TV delivered and setup. These guys were quick and professional. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Guys

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant guys. They were very understanding that I was not ready for them to install the unit. Gave me the number to call when I was ready and they came back to install at a later time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tell others wht you think and you could win a $400

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tell others what you think and you could win a $400 gift card!1See Disclaimer 1 One winner every month. The more reviews you write, the better your odds. I'VE DONE A LOT OF REVIEWS BECAUSE IVE BOUGHT A LOT OF THINGS FROM BEST BUY BUT I HAVE NEVER WON THAT GIFT CARD LOL!!! NO WORRIES I WILL STILL BUY FROM BEST BUY, I GET MY $$$$ WORTH THERE.. THEY WERE VERY RESPECTFUL AND WERE ON TIME THEY LEFT WITHOUT A MESS CLEANED THE AREA AND ANSWERED ALL OUR QUESTIONS REGARDING THE PRODUCT THEY JUST DELIVERED AND INSTALLED. VERY PROFESSIONAL. CALLED US FIRST TO INFORM THEY WERE COMING AND WHAT TIME AND THEY WERE THERE ON TIME. THANK YOU VERY MUCH.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Best Buy employees are courteous, understanding and knowledgeable. They attentively listen to you and resolve your problems and/or issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seamless Delivery: Impressive Precision and Peace

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am genuinely impressed and thoroughly satisfied with the delivery service without the slightest concern about potential damage to the hefty appliance or the fear of installing the appliance incorrectly ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items were delivered on time and professionally. Thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Right day, on time. Professional delivery!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First appliance delivery from Best Buy, very professional delivery people. On the advertised day, on time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Delivery is great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely use their delivery service again. They were on time and extremely efficient too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    problem was with the ordering process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have anything bad to say about the person who delivered my TV. He did hi job and was nice. My problem was with Best Buy. I ordered a TV online. I scheduled a home delivery and had to take off work to be there when it arrived. I had no problem with that either. the next day I get an email from best buy stating that I needed to call and confirm that I made the purchase and that this was not credit card fraud. When I called and confirmed my purchase, they asked me if I wanted to pick up in store or have it delivered. I told them I had already scheduled a delivery. They told me there was no delivery scheduled and I would need to schedule one. I ask to schedule it for the same day and time that I had originally scheduled and they told me that that day was not available. after going back and forth for quite some time, and escalating this to their supervisor, and again to that person's supervisor. They still were unable to reschedule the delivery for the original day. Finally after being frustrated I told them to have it shipped to the store near me and I would pick it up there. When they went to set it up, I was transferred to someone else. The new operator said "oh why don't we just ship it to your house if we are going to ship it to the store that day" I told her that was the original plan and what had happened, She informed me that she could input any location. Long story short, I spent almost two hours being told that there was no way to have it shipped to my house on the day I wanted it delivered, just to have someone else say sure I can say ship to your house. I got it delivered when and where I wanted but had to go back and forth for two hours to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ROKU Pro TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROKU 75" Pro TV (2025). The only downside is that the Hands-Free Voice remote right-arrow button does not work, right out of the box. So now I have to deal with that issue!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional and fast, my tv was installed in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG’s advanced OLED (AI)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG's advanced OLED features focus on artificial intelligence (AI) for picture and sound, specialized "evo" panels for increased brightness, and dedicated enhancements for premium cinema, gaming, and wireless connectivity. The exact features vary by model and processor.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Home delivery

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast delivery, very smooth experience. Drivers very friendly, knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you so very much for the hard work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you you guys did great job and we appreciate your hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new clothes dryer for delivery recently and it went very smoothly. The technicians arrived exactly on time and had my old dryer removed and the new dryer installed within one hour. I was very impressed with this home delivery service!

    I would recommend this to a friend