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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 112021 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 112,021 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far had a few best buy home deliveries, one was delayed they called the day of to reschedule which was very inconvenient especially if you had taken the day off of work to be present. When deliveries did come, they were very professional, kind, and clean. They were able to deliver and install both washer and dryers seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contacted by the driver when they were close by so I was well prepared. I was asked to check the product before it was brought inside and they removed all packaging and took it with them. I was very appreciative.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Best delivery!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, quick, very professional delivery service with great communication, timely arrival, and no fuss/issues of placing item (fridge) exactly where we wanted it. Was happy to tip them (generously) for their excellent work and attention to detail!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Professional home delivery and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can highly recommend Best Buy’s kitchen appliance delivery and installation services for residential customers. It saved me a lot of headache and backache trying to find a friend with a big enough truck and then trying to wrestle them into my house. The installations went flawlessly and they were very fast. I had a KitchenAid refrigerator, microwave, and oven installed all at once and it was great not having to worry about doing it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with delivery service On time and professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Punctual delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the products on time and as stated in the order. No hassles, no delays & no issues. I liked their promptness & efficiency!

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Quick and reliable!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, on time, good communication, everything as expected from BB's home delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service nothing to complain . Wishing more fast delivery ....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and delivery! Very professional and attentive and following Covid 19 procedures!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easiest and neatest television installation ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I had to do was watch the installer, sent from Best Buy, do all the work. He brought the new TV into my home, installed and adjusted it, then took away my former TV as well as the packing from the new TV, All I needed to do was answer the installer's questions and listen to the installer's explanations regarding the new TV and its abilities. Having Best Buy perform the installation was money well spent in my estimation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch LG

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product first off it has a theatre sound to it like you would think it has a sound bar hooked up to it but no lol it’s louder then my Samsung which I thought had better quality & this is a open box I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was quick and professional. They took the TV into the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery is worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved having my new big screen television and sound bar delivered and installed - worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nitido

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very puntual and anything damage, nice, no complaing eveythin perfect

    I would recommend this to a friend
  • Pros mentioned:
    Placement, Timeliness

    Rated 5 out of 5 stars

    kumar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and as per the request the item is placed on the selected place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was great. I highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient and timely installation process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and Rob did a great job, very professional and experienced installer for this work and left a very clean finish.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Best buy team rocks !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and great , no issues at all , the best buy team is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Delivery Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was very smooth! The carrier was very communicative and arrived at the expected time. They were very polite and took their time to make sure my electric range arrived in the house undamaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deliver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first person that made the delivered was lazy and he didn’t want to be bothered. The second person was amazing, very knowledgeable and helpful as well as the third person that did the last delivered.

    No, I would not recommend this to a friend