Customer Ratings & Reviews
- SKU:
- 8518641
Customer reviews
Rating 4.5 out of 5 stars with 110272 reviews
(110,272 customer reviews)Rating by feature
- Service4.6
Rating 4.6 out of 5 stars
- Professionalism4.6
Rating 4.6 out of 5 stars
- Expertise4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Fridge delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very friendly & made sure that everything was working perfectly before they left.
I would recommend this to a friend Rated 5 out of 5 stars
In Home Delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my TV delivered by third party. overall experience is fantastic, the delivery persons are professional and handle the item with care, and they are superfast too. They gave you a call prior the delivery and let you know that they’re on their way, so that you can prepare and ready for the delivery.
I would recommend this to a friendRated 3 out of 5 stars
Delivery delayed 3 times
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nightmare of delivery service first they had me waiting for delivery and called me 10 before the window closed to say that there's a delay and I assumed a delay this day and was told oh no they not able to come today and I would have to reschedule! I rescheduled and the delivery guy tried not to deliver saying that there wasn't any parking while I was looking out the window at two open parking spots then he came inside and moved the refrigerator and then looked under the sink and said that I didn't have a shut off valve and that he couldn't install the new refrigerator until I hired a plumber! I immediately hired a plumber who LOOKED and said that I already had a shut off valve and I was charged $140 for his service! The final delivery the same guy came out and said so you got a plumber and I told him that I didn't require because I already had a shut off valve! He chuckled and said oh I was rushing and didn't see it! I want him held accountable for this error! How many other women have been this done to? As for the delivery they did that good. As for the refrigerator it sits out further than my previous one and it moves when opening up the freezer. My first time using a French door so it will take some time to get use to.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did an amazing job with bringing the tv in the house
I would recommend this to a friend Rated 5 out of 5 stars
Quick and effortless delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the home delivery. The team called me in advance and quickly brought the fridge into my basement.
I would recommend this to a friendRated 4 out of 5 stars
Nice product - parts not included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product; however, upon installing I realized that the adapter piece was not included. My repairman said he has always seen a package with parts included. I had to run to Home Depot and purchase a whole kit just for one piece. I called Best Buy and they said it was not included but would have to purchase a kit. That was never stated when I made the purchase, otherwise I would have done so.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
EXTREMELY SATISFIED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is perfect. Delivery was stellar. Quick and accurate installation. Knowledgeable delivery men explained everything I needed to know.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was great. Very orchestrated and right on time
I would recommend this to a friend - Pros mentioned:Delivery speed
Rated 5 out of 5 stars
Good delivery
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick. Get it in less than 3 days. Fantastic
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are professional and take their time with installs. I've had guys previously punch holes in walls and ruin the new equipment, not these guys though! They're top notch. They successfully installed my stacked washer and dryer into a pretty darn tight space.
I would recommend this to a friend Rated 5 out of 5 stars
Timely, friendly, and respectful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with the Best Buy crew that delivered our new washer and dryer. They were timely, friendly, and respectful. Thanks guys.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this freser for 3 years and still counting i have had no issue with it
I would recommend this to a friend Rated 5 out of 5 stars
great delivery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew were great. took to basement place it where I wanted. offer to remove packaging and haul away. very nice guys
I would recommend this to a friendRated 5 out of 5 stars
On time. Efficient.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. The guys were perfect excellent communication skills. Seemles delivery very smooth
I would recommend this to a friendRated 5 out of 5 stars
Amazing Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such excellent customer service. They were fast and efficient. They explained everything to me thoroughly. So glad I ordered through Best Buy.
I would recommend this to a friend- Pros mentioned:Timeliness
Rated 5 out of 5 stars
Great delivery service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery service was excellent. They brought the TV and set it down. No damage they were on time and scheduling was very easy.
I would recommend this to a friend Rated 5 out of 5 stars
Fridge Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Employees arrived on time and were respectful of the property. They helped take the door off and reinstall it as well. I also had my old fridge taken away no problem.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the deliver guys were courteous , took great care when bringing the stove in had installed and running in no time and were versed enough in the products operation to give a crash course in operations
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV, great quality, functionality, and accessibility.
I would recommend this to a friend - Pros mentioned:Delivery speed
Rated 5 out of 5 stars
Thank you delivery god!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing, I received my stuff incredibly fast, it was at my door as stated in the email. I just moved into my new apt and my orders was at my door as stated.
I would recommend this to a friend
