Customer Ratings & Reviews

Great tv big screen and great fast delivery Looks great in my living room get lots of compliments on the screen size

The delivery was great they were respectful kept me up to date on the delivery time and arrival. Installation was quick and easy. Demonstration of the appliance was thorough.

It works great looks good in my shop and I would recommend this refrigerator for whoever's looking for one.

The delivery was smooth with knowledgeable guys who brought two power to ensure that they had what I needed on hand.

They were very kind in bringing in the dishwasher exactly where I wanted it and removing packaging. My plumber was able to install here right where they brought it in. No complaints!

Even though it took a while for the refrigerator to get to me, the delivery guys were incredibly friendly and cheerful and installing it

Very pleased with this refrigerator. It was a great deal, has plenty of space, and the six custom ice options are a feature we absolutely love. Highly recommend.

They were fast, professional and curteous. Would recommend. They even stayed to make sure the compressor kicked on before they left (considering the one they were replacing did not work).

Tracked in real time, delivery went smoothly. Parked in front of my house and went straight to the kitchen.

We are loving this KitchenAid French Door refrigerator. We have had the fridge now for 6 wks & just had Jay come out & check the operation of it... And fridge operates perfectly

Excellent! They called with eta, and called when the arrived. I was at work and they called with question my wife couldn't answer. There was an issue with dryer cord and outlet that needed to be upgraded. They were not permitted to hook it up as is and explained it to me. I was clear on what needed to be done by me when got home. A supervisor from dispatch even called later to make sure it was explained properly by installers.

Quick and professional delivery of my TV when I got it, no damage to anything.

This is the second TV I bought for our new apartment. The TV is clear, has apps to download, is large enough for bedroom and livingroom(it’s a small apartment). Can be put on your Amazon acct. This TV rocks!! Thinking about purchasing a 3rd!!! And before you get to flapping ya gums about the pic, my phone is old and and the pic is really clear in person so bye!! And to the actress in my photos, sorry girl!!! Don’t mean to catch you like that.

Works perfect fits perfect in my apartment, I love the basket, and the shelf!

Best Buy delivered the dishwasher in a timely manner and was careful with the entry and loading

Overall it was great. It’s unfortunate that if I don’t pay for it, since I didn’t want to mount my tv (LG OLED 77 inch), the delivery guys just brought my tv in and that’s it. But I feel like simply taking it out of the box and just putting it on the base the tv comes with should have been included considering that it’s in the best interest of best buy to ensure the tv works in terms of picture quality and no damage during delivery. It takes a couple of minutes and it would provide that assurance for the business the tv was purchased from lol. But apparently jsut for the delivery guys to put the tv on the tv mount it came with originally, I would have had to pay the same price as if I would have wanted wall mounting service. But wall mounting required significant care and precision, so I don’t know how the is no differentiation in pricing. Delivery overall was just that… it was delivered to my living room and that’s it. Considering how I didn’t even want it wall mounted, I did not want to pay over 200$ for them to just put it on the stand it came with. I don’t understand how such little effort when compared to actual wall mounting that I feel takes much more effort and time could cost the same amount of money. Makes no sense. But the guys were nice, except when I did not know that they don’t even just put it on the tv stand it came with, and the guy said, “you would have to pay for that”. And I don’t think that I should have to after spending over 2000$ for a 77” tv to simply just be put on its own stand. I dont need someone to set up my Netflix and connect my tv to the internet, but I sure wish it wouldn’t cost me 200$ just to have two strong males take my very large tv out of the box and just… put it on the stand and check to make sure the screen isn’t broken. Instead my tv was in the box for 2-3 more weeks so I could get that help from available friends as I live alone and surely am a 5 feet tall 100 pound female lol. So that was unfortunate even if the delivery of a $2000+ very large tv was “free”. But there is no small charge I can request to just do that one thing I couldn’t do myself, that takes limited time. :( 200$ is too much for 70% of the services I don’t even need or want. Need a quick and cheap enough service for just simply standing the tv up please? I hope that becomes available for like 50$ or so. I think that would be great for your customers that need really the bare minimum for such a large purchase.

Very careful transportation and install. They were very respectful to me and my home.so greatful I couldn't have mounted this TV by myself or with a friend.

They were super fast. Put the tv on the wall in minutes. Customer service was the best I’ve ever experienced.

Amazing service! We were able to easily set up an appointment and they were wonderful at communicating. We were notified on the timeframe the day of and they let us know when we were on our way. Item was delivered in perfect condition and the delivery guy was super nice and helpful. 10/10 would recommend for your big, expensive purchases to ensure it remains in great condition through transport. Love Best Buy so much!

Delivery went well. Installers made it a point to run oven as part of the delivery process.