Customer Ratings & Reviews

The agent was on time and asked a lot of questions in what we needed to set up our mesh system.

Geek Squad guys brought my new modem and connected it to the internet for me. They were a great help.

Please thank the folks who installed my modem and got me up and running. Thank you.

Very caring careful, knowledgable, and efficient service with installation of several electronic components to my home entertainment system.

Your agent. Romel Lawrence. failed to complete the installation. One TV is still cutting off with a message that it is not connected to the internet. Our telephone answering system is now connected to a second floor bedroom instead of in the kitchen where it belongs. We have discussed this with Mr. Lawrence and Mr. John Carey, your In Home Advisor, but they have failed to correct the situation. Payment being delayed until installation is completed.

The installation was smooth and the home wireless mesh router works great.

Adam and John were excellent ! They did a great job !

Geek was amenable to time, knew what he was talking about, pleasant & wore a mask

The person that was sent to my house was helpful for how to proceed after not being able to solve my problem due to not having the equipment. I told the person when I was scheduling the appointment this was not the specific service I needed yet they insisted that it be scheduled and if i decided it wasn’t the right service after they arrived then it would still be taken care of. I described my desired service quite clearly and as the technician that was sent out informed me, the service and personnel I needed was offered and yet I still got a service I did not need, essentially sending out an employee that could not do the job after telling them multiple times this appointment type was not what I needed. I appreciate the help the provided by the technician that was sent out nonetheless.

It was taking all day, but they didn't give up. I would have never got it all connected, but they were great.

Agents hooked up all devices efficiently and efficiently.

Connected my new Chromecast and showed me how to operate it with the remote.

The installers in stalled my Velop system and connected most of my devices. We both forgot one or two.

Agent did a great job and connected all itemsI would always like him again!

Geek Squad was Very professional and helpful with all questions

I’m very satisfied with the service that I got from geek squad

Perfect setup and explanation. No more buffering. Have never had such good wifi ever in our h I use.

the person was very capable and explained everyhing i asked him he was great and i would certainly recommend him

The geek that came out was the best. He explained everything without getting upset

David was great. Very knowledgeable and respectful.