Customer Ratings & Reviews

The lady from Geek Squad put my new laptop together in no time and got my Eero's set up as well. She knew what she was doing and I haven't had any problems since. Except I forgot how to upload pictures automatically. Me bad.

The agent installed a new modem and made sur it worked before closing the job order. He also answered the questions we had!!! Great to have our computer back again.

The agent mounted and set into service our new modem. Making sure all the TV's in our house were connected and functioning properly. He was professional, polite and well trained to solve our problems.

Geek Squad agents installed a new modem for my computer set up and did it expertly and professionally in minimum time making the experiencevery enjoyable.

The geek squad set up my new internet for me .Did all the hard work for me Tom was so great to work with may sure everything work in the house .What a difference it may to us .No more problems,so happy we had them do are set up

The technician who came out was very patient and tried multiple things to arrive at a solution for the problems I have with reconnecting my home wifi connections after installing a new modem required by Comcast. He was also able to determine that I had a separate issue with my IPAD and suggested it needed to be reset to factory settings to work. My only issue with Geek Squad was literally taking 30 minutes to schedule an appointment because automated and online choices for the problem did not fit my situation and it took a long time to talk to the right person just to schedule a home visit which is what I knew I needed from the beginning.

The guy who set this up did a great job. When it wouldn’t link with Xfinity, he virtual chatted with them via my phone, like he was me and got it straightened out and connected. Thanks!

glad to know their is a great service like Geek squad there when i want them,all the crew were perfect picks to represent the squad glad to be a member. thanks Crystal Lake squad

Frank and his associate were great to work with, very knowledgeable, courteous, personable. We had issues with our internet they were able to diagnose the problem, recommended the proper equipment, even helped order for us and came back for installation. Highly recommend the Frank and his associate. Smooth transitiion after months of headaches!!!!!

The Techs were great, had knowledge of our needs, and fixed us up. After being without our Router connected devices for 5 days we were really glad our problems were resloved. We like our Totaltech membership.

He helped me set up the router and the modem AND went above and beyond helping set up my passwords!

THE AGENT SET UP MY COMPUTER WITH THE NEW MODEM AND FIXED MY DOOR DASH CAMERA SO EVERYTHING WORKED

The technician was great. He saved me some money and I returned some equipment.

The agents installed a new router and modem. They were very professional and knew their job quite well.

Great job setting up our router. Geek Squad technician knew exactly what to do and completed the job quickly and efficiently.

Agent very quickly installed my new modem and explained it as he was installing, which I appreciated.

He set it up quickly and with no problems. He explained as he was going.

Agent installed and setup my modem and wi router. They made it easy and trained me how to use it for after they were gone

Very knowledgeable and courteous. They installed my new modem and now everything works like it should.

Edward is pleasant, courteous and really knows what he is doing. Super service, thank you! Robert and Dee C