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Customer Ratings & Reviews

SKU:
6317722

Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

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90%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Home Modem Setup's overall performance, ease of use, and the knowledge and professionalism of the installers. Many customers appreciated the modem setup and the clarity of explanations provided. However, a few customers reported issues with signal strength. Overall, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-482 of 482 reviews
  • Rated 1 out of 5 stars

    Geek Squad associate did not fix my network on myP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek associate didn't arrive. One Geek associate didn't complete request. Computer still states "no network.: I need my computer and, Google Pixel 6A to work for doctor I recently had a stroke. The phone and computer are vital to my health. Geek Squad needs to do their part and adhere to request's.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad change

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new geek squad is not a good value. You have to payfor all home service extra.

    No, I would not recommend this to a friend