Customer Ratings & Reviews

We needed help installing internet devices that we simply couldn't get to work despite repeated efforts and calls to the provider. The Geek Squad employee came when scheduled and was able to efficiently install and get the system working, showing us what was done and helping us should we have issues at a later date. The system has worked well since this installation. We are very pleased with the service, the employees and the results.

The service was perfect. Answered my questions and was patient.

"My" agent went above-and-beyond setting up the modem. He added and hooked-up previously-bought Best Buy items from what I had originally requested. Not only was he super-friendly, he answered my insipid computer questions without even laughing at me! Thank You, Alex.

Great Job Efficient, courteous and helpful. Happy

Expert WiFi installation. Also installed Apple TV, router and backup battery.

Personable, fast efficient knowledgeable problem solver.

The geek squad set up the modem and router and answered all my questions.

One of my best experiences with a technician coming in to install something at my house! He was very professional, polite, and efficient! He even came earlier than we expected, which was a plus for us (there was a 4 hour time window, he came almost right on the dot of the start time in the window).

My grandson installed my tv & not an Agent. An agent never has installed a tv for me --- just my computers and my calls for help when I mess up on my computer & they are fantastic

The agents came in set up my TV hooked up the Internet the modem the router made sure that my computer was connected to the Internet walked me through the TV set up how to use the remote control. These agents were the most professional and easy to understand when answering my questions.

I have to say the total care package with geek squad assistant was the best investment I've made in a long time. They address all needs with the products we purchase. Really professional.

Geek Squad did a great job for my home theatre installation

Great job. Tech went zip zip zip! Tech knew exactly what needed to be done immediately.

They did a good job of placing the table i a good spot and helping with the speakers.

Jeremiah did an excellent job hooking up my new modem and making everything was working correctly including my download and upload speed. He answered all my questions and explained what he was doing every step. Great experience!

The geek squad set up my new modem, I cut the cord from cable

I have multiple devices in my home. The Geek Squad agent that came and set everything up, was professional, knowledgeable,, and courteous. He went about his business and got the job done quickly. He also had a great sense of humor. I would have never have been ever to set things up on my own. GREAT JOB!

I cannot say enough about the value proposition of the Geek Squad. The home advisement is complimentary and the quality of advice is terrific. I chose to purchase recommended gear at Best Buy and to have the Geek Squad expertly install the equipment. It could not have gone better. I'm a huge fan!!

Agents connected my modem and connected to internet.

The tech hooked up my Starlink router and mesh system. He also gave advise on where to place the additional routers. We were pleased with his guidance.