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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 505 reviews

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85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 505 reviews
  • Rated 5 out of 5 stars

    geek squad did a great job of setting up system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up ring security system and it is working as it should up to this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad alarm install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service installed my alarm in no time. They were polite and knowledgeable and on time. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I went with Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the devices right where I wanted them. Very professional and fast service. Set up the system and explained to me how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usually excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One service man was really poor after that all have been excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm system is pretty easy to set but wanted to make sure it was done right. I was very pleased with how everything was fully explained to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, patient and could not have been more accommodating! Best Buy is fortunate to have him as an employee!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security devices were installed to my satisfaction. all was left clean and I was shown what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Ring security system installed. The installer was prompt, patient, explained the system well and was knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crevice msgid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vividly Bocelli cut snuck cubist Bugatti frescoes byzantine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Cam Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to get the help of people who know the product and have the experience to install or mount the product properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squard installed my alarm quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went to each window and doorway and put in sensors. Also in hallway and den. Everything was working within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK squad knows electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad installed my new alarm system in an hour. Everything was controlled by my phone. I am very happy that everything works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Installers were excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were skilled, focused and helpful. They came when they said they would and cleaned up the packaging that came with the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, I didn't need a professional installation for my nest security system, but the ones that showed up are very good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, very professional installation. Crew was amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Third party installers, really?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech sent a third party installer (without telling me that is doing so) to set up our Ring Home security who had no clue on how to do the installation with existing wired home security, and plug in the keypad. The guy had onky instalked the system twice before in his career. Did not expect this from total tech membership. So far not a value for my money. I paid for best buy support not a third party installation. Wish i could get the money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad updated my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top job done in friendly manner while exhibiting product knowledge and outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed fire alarms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always delivers. On time and helpful. Happy to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed smoke alarm detectors very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional installation went very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technition arrived on time and was finish in no time. Installation was very clean.

    I would recommend this to a friend