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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 512 reviews

Rating Filter

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 512 reviews
  • Rated 1 out of 5 stars

    Still waiting for my ring alarm system to be insta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only partially installed the alarm system and never returned to finish.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ring Alarm System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never got install the alarm system. Finally my husband’s did it. He made it easy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Angel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not helpful and did not help with my issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Do not want the same installers that installed my product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Where'd he go?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman Nate Mizzi didn't follow up and answer numerous calls and texts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without equipment to install and came with broken stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not hook my alarm system up and Best Buy will not release my refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ring home alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came a hour late and was rude rush and didn’t complete the job

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never showed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up. Never heard about a reschedule. Nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad never came just kept cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give a zero. They cancelled numerous scheduled spots. I installed it myself!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad sent a lazy technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely dissatisfied and upset with the overall service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Like the router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second router and we are happy. Always helpful staff at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian The Rockstar!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was very knowledgeable and respectful when explaining the process and setting up our security cameras. Thank you, Brian!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IQ panel restart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to restart my IQ panel but was unfamiliar with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad = great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very personable and installed the Simplisafe correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good service from Best Buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service from Best Buy. The service man was on time and knowledgeable. He brought his own ladder and quickly installed my solar collector for the Ring System. He explained how it worked and the system works great. It is so nice that I don't have to worry about changing batteries. The best part was there was no charge because I am a Total Tech customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of alarm system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 'geek squad' agent completely reinstalled my alarm system. Two parts of the system failed and he replaced them. This involved a complete re-installation. The agent did an excellent job. Thank you, once again, for your valuable services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member did a great job installing our Blink Security Camera and, was great to work with and answered all our questions. Thank you for being kind and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad Agent and Team did an excellent job when installing my security system. The Agent and his team was very knowledgeable and professional. Overall, they a superb job. I am very pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrades-Upgrades-Upgrades

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys removed my old slower Google Mesh and installed the new high speed EERO. Much better and quicker. All my wireless devices; TV's, phones, PC's & tablets work so much better. Thanks BB

    I would recommend this to a friend