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Customer reviews

Rating 4.7 out of 5 stars with 1730 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,730 reviews
  • Rated 5 out of 5 stars

    Quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys asked where i wanted the stand before bringing it up; it was already pre-set up which was awesome. They even took the time to put my 70" LG TV on it (purchased elsewhere) and they centered it for me!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery and rapid considerate setup. The Geek Squad got our cables under control and walked us thru setting up our system. Really first class service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Customer Service and Expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I call with an issue it is.solved! Expertise and customer service is stellar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two fellas came to set up our tv stand. They were very polite and efficient. They also cleaned up after themselves. It looks terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Dustin was super helpful and pleasant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered and set up new stand and TV. Also helped connect new Blu-ray and remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated my laptop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No question. The team was helpful and efficient. I RAVE about my Geek Squad experience. I recommend your services to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your professionalism your mannerisms and you getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work by Best Buy Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my new TV stand, TV, DVD player, hooked it up to WiFi, so that I could have TV during my six weeks at home recovering from surgery. Glad they showed up to do all this as surgery was the next day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team kept me informed a day ahead of the installation date and on the delivery date. They were very professional and friendly. I would use them again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEWLIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY WELL DONE ON TIME GOOD COMMUNICATION INFORMED OF ALL DETAILS TROUBLE SHOOTING WI-FI APP COMPLETE PRORCES VERY HAPPY THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxxxxxxxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the set up of my TV stand. Care was taken to carefully assemble the stand and its glass shelves. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sure beats me doing it. He did a fine job. I don;t know where you get these fine people to work in our homes but you are doing something right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love The Geek Squad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best part of Best Buy. Total Tech Support is here 24/7 able and always available to help you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice looking unit for my new HD tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it looks good under the TV. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assembly of Entertainment Center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was assembled professionally. I was very satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and effective. Lacey was very nice and they made the process simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what i expected it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits nicely in my living room plenty of room for components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Great in-home service, very professional, and courteous. Put together my cabinet and a very timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The two tech were here for several hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our out door speakers could not be hooked up. Tech said he would scheduled someone to come out either Monday or Tuesday to correct what he couldn't do. This was Friday 9/2/22 We have not been contacted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assembled my tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put together my entertainment piece in a lot less than it would have taken me. It was a clean operation, he even vacuumed the area when done.

    I would recommend this to a friend