Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad fixed the problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great. The geek squad was very helpful
I would recommend this to a friendRated 4 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed TVs and audio equipment with no issues. Offered sound advice and provided excellent service. Showed up on time and finished rather quickly.
I would recommend this to a friendRated 5 out of 5 stars
Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and helpful. The install of our TV was quick and the technicians were very friendly. They set up the TV and walked us through how to use the controller.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job hooking up our new system, super friendly and thorough.
I would recommend this to a friendRated 5 out of 5 stars
Then installed my system quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my audio system and did a great job. Very happy
I would recommend this to a friendRated 5 out of 5 stars
Professional and Timely Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were thorough in their assessment of the space we're interested in to install a TV at. They shared options that helped us make an informed decision. Go with the Geeks!
I would recommend this to a friendRated 5 out of 5 stars
Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job setting up my home theater system. Set up my universal remote too.
I would recommend this to a friendRated 5 out of 5 stars
Answered our questions!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of good advice on several computer related issues and also on TV mounting. I would like to have him call me or email me -- I have a question about something he said.
I would recommend this to a friendRated 5 out of 5 stars
Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was on time and professional. Thoroughly investigated the situation to ensure that everything would be available when the installers came to install the home theatre system.
I would recommend this to a friendRated 5 out of 5 stars
Delivery of the TV was prompt and courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was not requested to physically install our TV but they were very helpful with advice and assessment of the installation site.
I would recommend this to a friendRated 5 out of 5 stars
excellent service and advise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This site survey was to determine the appropriate camera security system for my house. Colin was on time and made good recommendations. He made his proposal easy to understand and gave me a couple of options
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well saved me 1800. On in stall taught me somethings I didn’t know about home theater as well yeah.
I would recommend this to a friendRated 3 out of 5 stars
Was expected more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just thought with having the site survey I would be told what was needed for the job. However, that didn't happen so I had a cluster of wires and cables. Instead of being hidden like I requested during the site survey. Was supposed to have notes regarding the job but no one could find them when I went to the store to setup install.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set up a site survey to see if I could get a video doorbell at my parents house. Agent Davis was awesome. Definitely made me feel better about making a purchase. We will be having them install it as well
I would recommend this to a friendRated 5 out of 5 stars
Dave Stevens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job well worth being a member very friendly and very knowledgeable they took the time to show the new tv
I would recommend this to a friendRated 4 out of 5 stars
Quick and painless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.two Geek Squad members surveyed my home in prep for the instillation of my newly purchased TV, Receiver and Subwoofer.. They were informative and professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord needed was on the truck and available and did the trick for setting up Apple TV James and Alec were wonderful and very professional
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up linksys router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set my linksys router up properly. and set up the WiFi system between our iPads , iMac computer and printer. Complete system works properly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad gave us new ideas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The site survey was very beneficial in that they suggested an alternate method of installation which was an improvement over that which we were thinking. And it was provided at no cha!
I would recommend this to a friendRated 5 out of 5 stars
Home Theater System Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeff was very well informed and helped us streamline our home theater system and simplify its operations for us! Very pleased with his suggestions and completed work!
I would recommend this to a friend
