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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,438 reviews

  • Equipment hookups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done correctly and on time. They answered all of my questions. They were very knowledgeable.

    I would recommend this to a friend

  • The Geek Squad was very honest and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had enquirer about upgrading my cat 5 cable to cat 6 or cat 7. The Geek Squad gave me a very through evaluation.

    I would recommend this to a friend

  • Thorough and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like James - he was thorough and quick. His detailed notes from the visit were very help and he provided his recommendations

    I would recommend this to a friend

  • My Tv, the second attempt was done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my devices. That was the 2nd person, Joel who came out.

    I would recommend this to a friend

  • Geek Squad very accommodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable and quick to respond

    I would recommend this to a friend

  • Sound consulting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visit was mostly consultation and I received good advice

    I would recommend this to a friend

  • Geek Squad installed my amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Destiny set up my amplifierGeek and made sure it was connected to my liking. I was very pleased with the outcome.

    I would recommend this to a friend

  • Great site survey & recommendations very compleat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    October 25 site survey to mount TV above gas fireplace & hearth.

    I would recommend this to a friend

  • Geek squad consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and helpful. They came to our house and helped to order the equipment we needed for our home.

    I would recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me come to a decision about what I needed to get better Tv channels .

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome! Fast, efficient, friendly. Came on time. Answered questions and gave great suggestions

    I would recommend this to a friend

  • Geek squad to hook up my tv, surround sound, fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and helpful in explaining everything I needed to complete my hook up on a future visit.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me update laptop, Ipad and cellphone which for an uneducated nerd was very good.

    I would recommend this to a friend

  • Very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that they sent to the house was a very nice guy he explained everything to us and language that we could understand. He seem to be very intelligent and very personable

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the people. They are terrific , ready to help and they have the answers. Even I understand. Please and thankyou are not a foreign language. They our the future.

    I would recommend this to a friend

  • Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally they are available with a short wait. Some times the wait is way too long. When you get a tech they are really very good

    I would recommend this to a friend

  • Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who surveyed, recommended and installed my Ring system were awesome. I am very happy with my system and the efficient manner in which it was installed.

    I would recommend this to a friend

  • Thankful I had the Geek Squad come out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad gentlemen were very knowledgeable and polite. They took time to listen to me, investigate the premises and make sound recommendations based on my concerns and preferences.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful person from geek squad. Came to my house to determine which home stereo receiver would go with my house surround sound. Labeled all the cable and showed me the products.

    I would recommend this to a friend

  • No good for insurance quotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quote for insurance purposes and the guy hand wrote one which did me absolutely no good at all. I have to have a formal written one from Best Buy or geek squad not just hand written on a blank sheet of paper saying what it would cost. There should be some kind of paperwork for quotes for that purpose.

    No, I would not recommend this to a friend
Page 106, Showing 2,101-2,120 of 5,438 reviews
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