Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,438 reviews
  • Rated 5 out of 5 stars

    survey tv space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys did a great job analyzing my space . gave good recommendations on solutions for the area. i would use them again on my next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great. They were polite and provided all our options with their recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, considerate. He got the job done perfectly! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Measurements and availability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, service reliability. Always on time. Knows what fits in the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the help and guidance. They helped to evaluate my needs for my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected surround sound in addition to installing new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and competent tech performed the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came within the time stated, and worked quickly! Everything was explained in terms we could understand and very patient if we had any questions.. No complaints, great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up remote control effectively.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents evaluated what I should do with my entertainment system clearly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get advice BEFORE purchasing a new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was very helpful explaining the detail associated with mounting a tv over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Installation Team Was GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those really nice guys came in, reviewed the install and got to work. Quick, smart, checked with me frequently, made sure it all worked and cleaned up. Really Good guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and efficient installation. Knew what they were doing and came prepared!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took his time and did the job right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent adjusted my audio in both the living room and my master bedroom and I no longer have to use headphones to hear the upper and lower registers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Very professional and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RonT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced other TV no argument and very professional. That why I have a long time customer. Greek Squad the BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation on mounting tv over fireplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job explaining how job would go and answered all the questions I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, efficient, and very nice. Did their job well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to the rescue. They are there for me and take care of any issues I may have with my electronics. Exceptional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our TVs expertly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and his partner were very punctual. courteous and professional! They mounted our TVs expertly!

    I would recommend this to a friend