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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,438 reviews

  • You did great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is that the defender app is not working on my phone due to a server problem between defender cameras and yahoo. I have been in contact with defender

    I would recommend this to a friend

  • Installation of TV Antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of TV Antenna and wiring to three different TV’s. Also showing me that I could either use the Antenna or my cable box until I decide if I want to keep cable.

    I would recommend this to a friend

  • WiFi Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike & Will were very professional and efficient with our time. Thanks to both for helping me improve my wifi and tv performance.

    I would recommend this to a friend

  • Geek squad for my TV going quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reviewed my setup and provided pointers to me on how to optimize my TV and sound bar.

    I would recommend this to a friend

  • Efficient and quick service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem was with the time of the visit. We were told between 12.00p.m and 4.00pm. We had to call at 4.00p.m. and finally learned they would arrive at 4.30p.m.

    I would recommend this to a friend

  • Geek Squad installed my Yamaha wireless Receiver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents connected my Yamaha receiver to my wireless system and speakers. Now I can control the system with the phone app or from the remote controller. Great sound.

    I would recommend this to a friend

  • Trouble shooting my home theater.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous and professional. He also gave me several tips.

    I would recommend this to a friend

  • Fixed receiver and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and were able to fix problem quickly

    I would recommend this to a friend

  • Geek Squad knows there stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mat was knowledgeable about various product, solutions and extremely helpful.

    I would recommend this to a friend

  • TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Installed my products perfectly Sound system reworked. They are amazing!

    I would recommend this to a friend

  • Friendly and helpful service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an agent come out to review my receiver and surround connections and settings. The review was very helpful and gave me confidence I'm maximizing my equipment.

    I would recommend this to a friend

  • Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good experience, they come, do their job, test stuff and then go.

    I would recommend this to a friend

  • over the range Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave good assessment on installing anover the range microwave

    I would recommend this to a friend

  • Always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable flew through setting things up right great job

    I would recommend this to a friend

  • Connected surround sound speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable, friendly, punctual and thorough

    I would recommend this to a friend

  • Geek squad gave me unbiased advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexander helped me figure out what components need to be upgraded

    I would recommend this to a friend

  • On site visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting to receive an proposal for the scope of recommended work and price estimate

    I would recommend this to a friend

  • Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. They did what they were supposed to do.

    I would recommend this to a friend

  • Great consult by Ron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron was great! He was insightful, knowledgeable, respectful and very efficient. I would recommend this services.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home prior to my instal to survey the site and really helped as they already had a game plan when they arrived on install day, great quality service

    I would recommend this to a friend
Page 115, Showing 2,281-2,300 of 5,438 reviews
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