Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,438 reviews

  • Geek Squad installed our tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable, neat, personable, effecient. I would not hesitate to have this team back in our home.

    I would recommend this to a friend

  • Delivery is outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had stopped at the store but they were closed. I then went on line and ordered it and to my surprise it arrived at my home within hours.

    I would recommend this to a friend

  • Geek’s Greg Did Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Trch., Greg, arrived when expected & provided excellent suggestions.

    I would recommend this to a friend

  • Well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. They did what they were supposed to do.

    I would recommend this to a friend

  • Geek Squad hasn't followed through yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Site survey was fine but, no follow-up has been made as of this date.

    I would recommend this to a friend

  • Geek Squad Technicians Know What They are doing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival. Prompt repair. Technicians knew what to do and completed job quickly. Gave instructions on how to best use the new application.

    I would recommend this to a friend

  • No follow up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out took picture of my tv.he shared with another agent got advise.ive been waiting a week he was supposed to follow up based on picture.and my hdmi ports.

    I would recommend this to a friend

  • pompt, professional, and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pompt, professional, and friendly. So glad I used Geek Squad.

    I would recommend this to a friend

  • Excellent survey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out to do an analysis of our needs for a sound bar and the kind of TV mounting that we needed. Good and analysis and discussion of our needs.

    I would recommend this to a friend

  • Geek squad installed quickly m!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my TVs and connected them to all my devices. They were very friendly and professional! It was well worth the money.

    I would recommend this to a friend

  • Geek squad installed my ring doorbell professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric mounted my ring doorbell for us Looks just like what you see on tv Pretty amazing Help set up the doorbell with my iPhone Very happy with it

    I would recommend this to a friend

  • Love the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast. They had my tv back up and running in less than the projected hour. I surely do appreciate everything.

    I would recommend this to a friend

  • Agent Chris is a knowledgeable asset for Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Chris set up my system and got everything working, and showed me how it all comes together. A great help to me

    I would recommend this to a friend

  • Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Showed up on time. Installer vas knowledgeable.

    I would recommend this to a friend

  • Comprehensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The real purpose was to determine how difficult it would be to install a tv on our lanai. There good suggestions in order to utilize wireless capabilities from Xfinity.

    I would recommend this to a friend

  • Ring Ring Ring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reviewed my Ring door bell installation and advised me.

    I would recommend this to a friend

  • Review of Johny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johny was as helpful as he could be, but he thought we needed a site survey

    I would recommend this to a friend

  • Fixed security light

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always courteous and polite and get the job done.

    I would recommend this to a friend

  • Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional and knowledgeable.

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has almost always been great and this visit was no different.

    I would recommend this to a friend
Page 116, Showing 2,301-2,320 of 5,438 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.