Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good consultation for planning and choosing the TVs to buy and different types of mounts
I would recommend this to a friendRated 4 out of 5 stars
Cancelled appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a hard time to cancel appointment. Forget trying to call in during Black Friday season.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good survey and recommendations. Suggested items I would not have considered.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt was terrific. Answered al of our questions in detail and demonstrated how to work our built in stereo system.
I would recommend this to a friendRated 4 out of 5 stars
So far so good. Need more 4K transmission
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lg 5.1 channel w subwoofer is lots of fun. Lg OLED tv submissive but the bigger the screen the better. So far so good
I would recommend this to a friendRated 5 out of 5 stars
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Matt, solved our problem with our cd music player and sound system.
I would recommend this to a friendRated 5 out of 5 stars
Very happy with product & service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The projector & screen was even much better then I ever expected. Mike Mallon, Patrick Wright & Steven did an outstanding job for me, I even learned a lot from them.Thanks John
I would recommend this to a friendRated 5 out of 5 stars
Initial survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a survey for media placement. He was polite and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear knowledgeable attentive abke to give suggestions that made things easier
I would recommend this to a friendRated 5 out of 5 stars
Geek squad responded with good advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've always been impressed with the best Buy site survey. They are typically more knowledgeable than the salespeople in the store.
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, on time, knowledgeable and on point. I will definitely use again
I would recommend this to a friendRated 5 out of 5 stars
Run the cables in my new pool house. No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable & explained to me clear understanding. Fast working.
I would recommend this to a friendRated 5 out of 5 stars
Informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provided the information that was needed for my purchasing decision.
I would recommend this to a friendRated 5 out of 5 stars
site survey eased any anxieties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex took his time and explained the best placement for the four cameras and how the wiring would be placed. He requested to also be the installer and he did an amazing job.
I would recommend this to a friendRated 3 out of 5 stars
Could not evaluate my site for antenna installatio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent was not equipped to advise me if a HDTV antenna would work at my location as that wasn’t a service they could provide. The Salesperson at the store led me to believe a site visit could determine what equipment I would need. I’m about 50 miles from transmitters and located in a hilly area.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate you taking the time to provide a review. In many cases, customers are using antennas to watch television. With many factors contributing to the success and quality, it stands to reason you’d be looking for some advice, especially in an area such as you’ve described. Although our Blue Shirts and Geek Squad Agents can provide advice on many products and services, there is not a device that they have available to necessarily ensure a specific antenna would work for your property. There are resources available that may assist in directing them to a good recommendation, and I hope they were able to provide some guidance at minimum. In the event you purchase a HDTV antenna that you are not satisfied with, we’d be glad to work within the Terms of the Return & Exchange Promise. www.bestbuy.com/return.
Rated 5 out of 5 stars
Desktop help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Howard was extremely helpful giving advice on desktop computers and hard drives
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful and did a great job. I would highly recommend using them. They came out and gave me a quote at no charge and it was very close to what they estimated. Great Job!
I would recommend this to a friendRated 5 out of 5 stars
Helped me connect tv to surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People that came to my house were awesome! Connected my sound system to tv any taught how to use my receiver! Very helpful :)!
I would recommend this to a friendRated 5 out of 5 stars
Outstanding install of Tv's and Complete security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a complete install of TV and Security System
I would recommend this to a friendRated 5 out of 5 stars
Great pre-install survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GEEK Squad came outr to ensure that everything would install as smoothly as possible. Some question as to reception at one camera but "booster" will help, if needed.
I would recommend this to a friend