Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
jerry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were on time and provided excellent insight with options for our planned installation
I would recommend this to a friendRated 5 out of 5 stars
Greeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is insurance that gives you peace of mind incase your system breaks down. If they can't fix it they will replace it
I would recommend this to a friendRated 5 out of 5 stars
Five Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were both very professional and did an excellent job!!
I would recommend this to a friendRated 5 out of 5 stars
diagnosed power surge of my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came an evaluated my tv that took a power surge during last thunder storm and let me decide whether to repair or buy a new set.
I would recommend this to a friendRated 5 out of 5 stars
New Year’s Day Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad representative, Keith Papini, came to my house on New Year’s Day to ensure that my tv and sound system were working properly. Real dedication.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was polite and knew his stuff and answered all questions I had.
I would recommend this to a friendRated 5 out of 5 stars
Blink service and installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edward provided courteous and professional service. Give him a raise and promotion.
I would recommend this to a friendRated 5 out of 5 stars
Sonos amp and speaker installation .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my new Sonos ,Amp, volume controls and programmed the whole set up including the move outdoor speaker.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad inspection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgable and helpful. They knew their stuff and gave me the best info.
I would recommend this to a friendRated 5 out of 5 stars
Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 men that came to my house were very informative, knowledgeable and their thoughts and comments were very helpful!
I would recommend this to a friendRated 4 out of 5 stars
TV evaluations and consult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.consultations for high end TVS...I wish we can have a real consult and not Virtual
I would recommend this to a friendRated 5 out of 5 stars
Geek team to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great team came out looked at my equipment and assessed my network issues. They were very helpful.
I would recommend this to a friendRated 5 out of 5 stars
"Justin" was GREAT and has been every time he is h
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Justin" is TOPS! He has been here several times - and ALWAYS does his work professionally! "HE" is a Good Reason to have the Geeks HELP!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad super awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason from Greek Squad was awesome resetting my tv mount to the wall and showed me what to look for and reset it myself
I would recommend this to a friendRated 5 out of 5 stars
Very informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had them out to expand my speaker usage and they had lots of recommendations that still made use of the equipment I already owned.
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to my house before the delivery. He gave me a list of things I should have ready for the delivery date. Very helpful and friendly!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad provides excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents provided excellent advice and options for television choices!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and knowledgeable helped me with my internet problems
I would recommend this to a friendRated 3 out of 5 stars
Still waiting for results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The site survey happened on 6/19/18, and the tech was on time. He was very professional and explained things to me. However, he was going to send me a report with recommendations for tasks/hardware to solve my issue. It has been 10 days without any feedback. I was led to believe it would arrive within a few days, but he may still be having trouble researching needed items.
I would recommend this to a friendRated 5 out of 5 stars
Excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys did a great job of mounting and setting up the entire system. They made sure it all worked perfectly and that we were happy with everything.
I would recommend this to a friend