Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent's set-up my new Orbi Wifi router and did an wonderful job, took the time to give me all the in's and out about my new router.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, Covid safe attire, and reviewed what they were installing with me and answered any questions I had.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful, courteous, and patient. He explained why I was having problems and fixed the the issue.
I would recommend this to a friendRated 5 out of 5 stars
Receiver/TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad was very knowledgeable in diagnosing my old receiver Smart TV.
I would recommend this to a friendRated 5 out of 5 stars
Set up of appointment went smoothly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon Nalbach set up the appointment for a home site survey for a home theater installation next week. Everything was set up quickly and smoothly.
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot thank the geek squad enough for their great work. Above and beyond in every way. Honest and hard working experts.
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system designer was excellent however the guys who installed the system had to return twice to get it right.
I would recommend this to a friendRated 5 out of 5 stars
Home Evaluation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and gave us some great tips on our upcoming TV installation.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped us get set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have the exact brand tv I wanted but satisfied with the one I purchased
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Joyce. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Geek Squad Measured My Mantle For Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent checked my wall for studs/space to mount the TV I had planned on having mounted. He was professional and intelligent. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came on time, and they mounted 3 TVs, and they connected them to all of my devices.
I would recommend this to a friendRated 5 out of 5 stars
home visit to recommend tv sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both technicians were extremely professional and personable. I’m anxious to have them back to install system they recommended.
I would recommend this to a friendRated 5 out of 5 stars
Things went well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Geek Squad did an outstanding job in setting up my Ring system and eero system. they also did a good job in tuning up my computers.
I would recommend this to a friendRated 5 out of 5 stars
knowledgeable and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person arrived here right on time. He spent as much tome as required to answer all of our questions. Ho knew what he was talking about.
I would recommend this to a friendRated 5 out of 5 stars
Great consultation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very thorough and very professional. They listened to my needs and came up with the best install method.
I would recommend this to a friendRated 5 out of 5 stars
Electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent Zach did a wonderful job as usual. All of my electronics are working fine. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team came over and did a thorough analysis of what I needed.
I would recommend this to a friendRated 5 out of 5 stars
arrival time and installation met expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were very knowledgeable and reviewed directions in summary to make sure that I understood how to operate equipment.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my imac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly took care of my iMac problem. Checked me in right before my appointment. Gave me some tips to help maximize my iMac.
I would recommend this to a friendRated 5 out of 5 stars
Friendly costumer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The very kind guys and they explained everything to me!
I would recommend this to a friend