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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,438 reviews

  • Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were not able to provide the needed quote. They were helpful in discussing the idea of a home security system.

    I would recommend this to a friend

  • site survey only no installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    site survey only, no installation We are waiting for the installation and are looking forward to it.

    I would recommend this to a friend

  • Geek Squad worked with my timing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were amazing. Quick and super friendly. Also answered all my questions

    I would recommend this to a friend

  • Smart team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our "guys" were smart and quick to analyze and create a solution to our entertainment system. We are happy campers.

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted arlo security light and helped us choose the perfect spot for it. Thank you

    I would recommend this to a friend

  • CarPlay purchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative identified the equipment I was seeking He told me that I need to speak to a service person. He was very nice, but that was a long time for what he did. Also, he told me the service person would call me back within the hour and they never called..

    No, I would not recommend this to a friend

  • Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv on my brick wall on the screened in patio It looks great

    I would recommend this to a friend

  • Title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie was great! Helped us with a lot of general questions.

    I would recommend this to a friend

  • Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark, the manager, has gone out of his way to help me get my TV challenges resolved.

    I would recommend this to a friend

  • Chris did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very, very pleased that the Ring doorbell could be installed on the first visit. Chris was able to do it quickly and helped set it up.

    I would recommend this to a friend

  • Installed my surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek Squad team!! I was very pleased with the team.

    I would recommend this to a friend

  • Best Buy staff not fully trained.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the sales person and install guy I was misled on the Sonos speakers. e.g., it was told the speakers could be managed from my desktop. This is simply not true. I will be returning the speakers.

    No, I would not recommend this to a friend

  • Geek Squad Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt, thorough, and honest. Did not try to sell me on anything and gave me great feedback on my project.

    I would recommend this to a friend

  • Measured only, could not provide options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents measured for a drop in electric countertop.

    I would recommend this to a friend

  • Karaoke setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fantastic. He quickly identified my issues and corrected them.

    I would recommend this to a friend

  • Geek squad tv install very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the Best Buy crew that came to install were excellent and very professional.

    I would recommend this to a friend

  • Geek Squad install my all my TV's pretty quicly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed for TVs and cleaned up all my wiring in the living room very and they wher very knowledgeable and friendly.

    I would recommend this to a friend

  • Excellent Site survey!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor was quite knowledgeable and helpful! He was punctual as well.

    I would recommend this to a friend

  • Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech very knowledgeable. Help to understand and figure out the requirements

    I would recommend this to a friend

  • WiFi computer to printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my computers to WiFi on the printers.

    I would recommend this to a friend
Page 135, Showing 2,681-2,700 of 5,438 reviews
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