Customer Ratings & Reviews
- SKU:
- 8603022
Customer reviews
Rating 4.4 out of 5 stars with 5438 reviews
(5,438 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Useful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useful service to help deciding what you need and where it’s needed. Great advice.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theee guys are great! Well worth the price to hire them. On time and do a great job.
I would recommend this to a friendRated 5 out of 5 stars
Harmoon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did an excellent job and gave valuable advise for further needs.
I would recommend this to a friendRated 5 out of 5 stars
3131
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very informative and helpful. He took his time to ensure my questions were answered
I would recommend this to a friendRated 5 out of 5 stars
Site Survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting a free site survey from a geek squad agent was great. Very informative and get an idea starting my project.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and completely professional. Now all we need is a sub woofer for our surround sound.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable and helpful technicians.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both technicians were efficient and cooperative. They worked well together and effectively completed the job.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was fanastic installing my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Total Tech product. Geek squad was great installing my products.
I would recommend this to a friendRated 3 out of 5 stars
Didn’t need products after all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not purchase the Wireless Accent Points due to my cable company re connection and now all our TV’s, Receiver and sound and computer has much better reception. Did not require any other items.
I would recommend this to a friendRated 5 out of 5 stars
great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the on site survey helped us know what would be needed when we moved back into our house after being flooded by hurricane Harvey
I would recommend this to a friendRated 5 out of 5 stars
Advice for new TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best! Knowledgeable and patient with non-techies.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent serviceI purchased all my kitchen appliances from Best buy and I was very happy with all the sales people who help me
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service agent. He educated me on tv and sound.
I would recommend this to a friendRated 5 out of 5 stars
They were a perfect team and worked smart.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bill and Sam did an outstanding job of mounting my TV and connected it to all my devices.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent visit. Roco really put us on the right track.
I would recommend this to a friendRated 5 out of 5 stars
Smart home ideas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Jose for your insight and recommendations.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar system installed and working properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent communication skills and relaying my Education in turning on and using system.
I would recommend this to a friendRated 5 out of 5 stars
Positive experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed Roku on my Tv and also serviced my printer.
I would recommend this to a friendRated 4 out of 5 stars
Delivery was quick .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice guys but they did not install the washer due to my special setup.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always an exceptional customer service! Geek Squad listened to my concerns and all was done perfectly.
I would recommend this to a friend