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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 5,438 reviews
  • Rated 5 out of 5 stars

    Made me aware of my options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were quick and gave me good advice on what I needed to mount my TV over my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional. You can’t ask for anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came over within the hour to assess the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy buds 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    answered all questions, helped me decide what to do with my ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and knowledgeable. Will do it again when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved the issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable tech, he resolved the problem. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Grand Island Geek Squad is the best...very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great troubleshooters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad trouble shooting for ring doorbell was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam knew what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very courteous and pleasant. He recommended products to accomplish our project and explained the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave me a site survey for speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy,reliable. They were professional and anwered all the questions i had.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GraniteCoveBigSur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam Loera terrific providing information and coordinating Geek Squad appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quite personable and competent. Gave us a lot of insignt as what our future needs might be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was great to work with ordering my products, very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was perfect to attach to suspended tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys performed multiple tasks when installing a high end sound bar system and bracket to suspend sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed my wifi and recommended a better set up. so far seems to work find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed our issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman reviewed our problem and fixed it right then. Very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My guy was patient and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to be confused as I so often am with technology. My technician explained everything patiently and thoroughly. Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came out one week for diagnosis, one week later good as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beau was courteous & professional. He answered all my questions.

    I would recommend this to a friend