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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 5,438 reviews
  • Rated 5 out of 5 stars

    Very quick and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, very professional. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to mount my Bose system as the brackets were not long enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guy was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was very informative & had very good suggestions

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Anita. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Richfos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really work hard at resolving issues. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful identifying solutions at the site survey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every thing went just like clock work! Super!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew just what needed to be done, and he accomplished the task without a hitch! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater room survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents surveyed my theater room for installing speakers, projector, and receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service—my 2 TVs were installEd quickly and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my tv and sound bar and connected all apps etc. It was a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the fact that I can always get help when i need it and the complete support offered is phenominal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sight survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job, very much knowledgeable, kudos

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installe my screen shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a flawless installation of the screen shield on my new cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well trained!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were well trained and knew their products well. Excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went great.... with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable in the theatre room set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad helped us set up are stereoAndtv, Very good for us senior people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service comments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous kindness, informative, and professional service from Rob.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home consultation went well - looked at a couple of things including universal remotes for 2 rooms, a wifi mesh network. This was several weeks ago and I have yet to hear back regarding proposals and quotes ( I was told I would receive an e-mail with proposals within a couple of days.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and helpful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very thorough site analysis with recommendations that I will follow through on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommendation installing a in ceiling speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided comprehensive recommendation about choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stephanie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Very Fast and Friendly. Very knowledgeable about Dishwashers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust Geek Squad. Decided for the service plan because of all the add ons.

    I would recommend this to a friend