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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 5,438 reviews

  • Hidden Wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed speakers and hidden speaker wires in my home theater. They did a wonderful job.

    I would recommend this to a friend

  • new support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always receive great customer service and willing to answer all questions

    I would recommend this to a friend

  • Good site survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was terrific in figuring out what I needed and explaining it to me.

    I would recommend this to a friend

  • Geek Squad reviewed my computer system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed my computer system. Made recommendations for a security camera. Did an excellent job.

    I would recommend this to a friend

  • great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent came and checked my home and suggested what I need.

    I would recommend this to a friend

  • Help to enable Sling TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jonsey quickly responded to my call for assistance. He went above and beyond.

    I would recommend this to a friend

  • Helpful technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zac, the site survey guy, was very knowledgeable and answered all my questions kindly and professionally.

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has good intentions but needs improvement in skill set and customer service.

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and saved me money. I recommended Geek Squad to a relative.

    I would recommend this to a friend

  • Meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job mounting, but I immediately had problems with the connection between the TV and the receiver. I've requested a Geek Squad tech to come check it several times and, over a month later, they keep giving me the runaround, asking for serial numbers, etc. There is no problem with any of the components, just how they were connected. I don't know why that's so hard for them to understand. I've set up numerous home audio systems in my 70 years but, because of my eyesight, I decided to use my Total Tech Support plan and have them do it. I'm very disappointed.

    No, I would not recommend this to a friend

  • Great job Geek Squad, always very professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional technicians, they ask you, they update you, they answer your questions, thanks.

    I would recommend this to a friend

  • Good cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 1/2 hours to put together.heavy I like it.solid well made

    I would recommend this to a friend

  • Geek Squad helped to determine the TV location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me in deciding which TV to purchase

    I would recommend this to a friend

  • Great service and technical advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and courteous assistance as always from the Geek Squad staff.

    I would recommend this to a friend

  • Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and love it......................................

    I would recommend this to a friend

  • Geek Squad installed my Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Excellent! Highly recommended!!!!!!

    I would recommend this to a friend

  • Prompt courteous service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service showing experience and confidence in their work!

    I would recommend this to a friend

  • Estimate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Estimated a sound system for livingroom. Very efficient.

    I would recommend this to a friend

  • I am so impressed with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable and professional! I highly recommend the Geek Squad.

    I would recommend this to a friend

  • Very good assessment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my house to figure out what size tv I could mount. They were right. Thanks!

    I would recommend this to a friend
Page 158, Showing 3,141-3,160 of 5,438 reviews
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