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  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 5,438 reviews

  • Alec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alec, was very knowledgeable and came and worked on the issue promptly.

    I would recommend this to a friend

  • The Geek squad gone crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store said a 8-camera system would cost a maximum of $1200.00, not bad I thought. Then the business installers came in and told me it would be around 2.5-5 days to install a plug and play Eufy system in my building. The cost...$5,000 to $8,000 not including he Eufy system, almost $1000 per camera. That's why a 1 star rating.

    No, I would not recommend this to a friend

  • Site Visit - 1st step on the path

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was excellent, professional, knowledgeable

    I would recommend this to a friend

  • Great for planning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they came for the site survey we decided on a different installation that worked out better.

    I would recommend this to a friend

  • Something's a little off this time around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real help , on setting up outside speakers and what is needed to do so. Referred to other person who did the original site for surround system. Have not been able to get that person to come out , he seems overwhelmed so I am about 5 weeks waiting to get the right consultation this time. The first time I used them they were outstanding, I don't know what the issue is this time other then they may be overwhelmed with appointments regardless not pleased with lack of response after spending thousands on a system earlier this year.

    I would recommend this to a friend

  • Geek Squad Was Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful recommendations as to audio issue I was having.

    I would recommend this to a friend

  • Excellent and professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and friendly service. Set up our devices and hung the TV very levrl.

    I would recommend this to a friend

  • E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He kept me informed and did a great job on everything

    I would recommend this to a friend

  • Computer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was patient and knowledgeable. He quickly resolved my problem

    I would recommend this to a friend

  • Outstanding site survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech listened carefully, IDd the specific issues, and provided great equipment and accessory advice.

    I would recommend this to a friend

  • Ok. Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is ok. You are getting what you pay for if that make sense.

    No, I would not recommend this to a friend

  • Very knowlegable and willing to help with install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and very knowlegable. Very willing to help with install.

    I would recommend this to a friend

  • Geek squad so professional, friendly and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and setup 3 TVs. Gave great instructions on how everything worked.

    I would recommend this to a friend

  • ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug was knowledgeable nd took his time, great personality and good ideas

    I would recommend this to a friend

  • I could not be more pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous. Very professional. Extremely helpful. Will continue to be a Best Buy customer

    I would recommend this to a friend

  • Great oven for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many features for both microwave and lower oven. Easy to use. Can't wait to try them all

    I would recommend this to a friend

  • Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tech, knowledgeable, punctual, would recommend.

    I would recommend this to a friend

  • Purchase. Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great so far. Looking to make more purchases.

    I would recommend this to a friend

  • Consultation on home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great consult on home theatre - very much appreciated

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing ---Period. Chris/Shaun is the Man.

    I would recommend this to a friend
Page 162, Showing 3,221-3,240 of 5,438 reviews
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