4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Site Survey.

Home Theater Site Survey

SKU:
8603022
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 5438 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Home Theater Site Survey service, particularly praising its overall performance, the expertise of the staff, and the reliable connectivity it provides. Many appreciate the speed of installation and the clarity with which the technicians explain the process. However, some customers have reported issues with scheduling and compatibility of selected models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 5,438 reviews

  • Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this crew! I’ll use them again! My new WiFi looks great!

    I would recommend this to a friend

  • Geek squad assessed my home entertainment hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was timely, professional and answered all my questions.

    I would recommend this to a friend

  • Opt for site survey when buying expensive items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad will come in and review your existing setup and suggest options as per your budget and items you wish to purchase. Its free hence highly recommended. I am rating average as I had a change or deviation from original survey done but couldn't get second visit!

    I would recommend this to a friend

  • Purchased a tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a tv. Tech brought it out to my car. Great price on the tv.

    I would recommend this to a friend

  • GEEK SQUAD PROMPTLY RECONNECTED MY COMPUTER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KYLE WAS VERY HELPFUL, ON TIME AND INSTRUCTIVE FOR ME!

    I would recommend this to a friend

  • Site Survey for Security camera install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and prepared for the return installation visit

    I would recommend this to a friend

  • Geek Squad fixed my theater sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent John was very helpful and super knowledgeable.

    I would recommend this to a friend

  • Great pricing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Hinker as well as the staff at the Best Buy in Prescott Valley were great to work with.

    I would recommend this to a friend

  • Very good work and consultation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job! Arrived on time and knew what to do. Product knowledge was excellent

    I would recommend this to a friend

  • Dishwasher repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Quickly determined the problem and fixed it.

    I would recommend this to a friend

  • Very knowledgeable tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to our location on time and was very knowledgeable and offered great advice on product install.

    I would recommend this to a friend

  • Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly staff. Very knowledgeable.

    I would recommend this to a friend

  • Great guy. Very knowledgeable and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy. Very knowledgeable and professional willing to provide lasting solutions the first-time

    I would recommend this to a friend

  • Great ideas and helpfulness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful with ideas and suggestions on what we could do connecting with our sound system.

    I would recommend this to a friend

  • Quick install of Sonos Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and had installed the Sonos Sound Bar. Sounds great!

    I would recommend this to a friend

  • Great information by a knowledgeable person.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all the right information by a professional person that is trained to do a great job.

    I would recommend this to a friend

  • Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the Geek Squad. The technician was professional and qualified.

    I would recommend this to a friend

  • The tech were very proffesional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my router was fast and effiecent the techs did a great job ,

    I would recommend this to a friend

  • Geek squad installed speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful. Was able to answer all my questions.

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad in El Paso are amazing. Adrain and Sammy are the best all around!!!!!!!!

    I would recommend this to a friend
Page 166, Showing 3,301-3,320 of 5,438 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.